Eligibility Worker PT (Spotsylvania) Apply directly w/Spotsylvania County
Dept of Social Services - Local - Spotsylvania, VA

This job posting is no longer available on Virginia Jobs. Find similar jobs:Dept of Social Services jobs

Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; explains nature of temporary assistance benefit programs and determines reasons and need for assistance; processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; computes assistance plans; determines the need for and amount of allowances for special circumstance items; evaluates such social factors as education, work experience, and levels of social functioning; evaluates employability of clients and explores potential sources of income; recognizes discrepancies, conflicts or inconsistencies in client information/history; identifies potential cases of fraud; and makes appropriate referrals/contacts to report potential fraud.

Minimum Qualifications
Bachelor's degree in Social Services, Human Services, or closely related field; supplemented by previous experience and/or training in public assistance program administration, program eligibility determination, customer interaction; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job (see below).

Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skill in operating a personal computer. Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.

Must be able to physically operate a number of office machines such as a computer, printer, and telephone. Tasks require the ability to exert light physical effort which may involve some lifting, carrying, pushing or pulling objects/materials up to 10 pounds in weight.

Preferred Qualifications
Prefer bi-lingual in English and another language.

Special Requirements
Must be willing to serve in a community emergency shelter in the event of a natural disaster or emergency as determined by the local governing body.