Enrollment Management Counselor
Lenoir–Rhyne University - Hickory, NC

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General Description/Primary Purpose

To assist the Enrollment Management Division in identifying, enrolling, and retaining motivated and qualified students who are committed to leadership, the liberal arts and a desire to develop as a whole person and to assist them in seeking resources to achieve their educational goals. Is energetic and demonstrates initiative, creativity, a sense of humor, the ability to work well independently and in a team, and manages multiple responsibilities concurrently.

Description of Duties and Tasks

  • Plan and execute 8-10 weeks of recruitment travel including college fairs, private high school visits, and career and information fairs.
  • Act as spokesperson for the University at all times.
  • Manage special projects and/or on-going activities as assigned by any Division Director, Associate or Assistant Director.
  • Understand and articulate the intricacies of financial aid.
  • Conduct interviews and/or presentations to prospective students, parents, and group visitors.
  • Respond with “sense of urgency” to all questions and/or concerns.
  • Foster and maintain a positive atmosphere to ensure all interactions are handled with the highest level of professionalism and customer service.
  • Proficient in all enrollment management standard procedures as well as maintaining knowledge of current trends.
  • Partner with Director of Student Success and Retention and Director of Admissions to increase retention rates and new student enrollment.
  • Assist with periodic review and development of division policies and procedures.
  • Demonstrate an advanced work ethic with attention to detail and the ability to prioritize.
  • Serve on University and Division committees as appropriate.

  • Required Knowledge, Skills and Abilities

    Bachelor's Degree Required
    Exceptional computer skills
    Ability to remain confidential
    Outstanding communication skills
    Exceptional organizational skills
    Ability to think strategically and multi-task
    Multi-lingual candidates preferred