This exciting new sales position will play a key role in the growth and expansion of business services and product offerings of Comcast Business Services. The individual in this role is primarily responsible for the sale of Comcast Internet, High Capacity Data, Video, and Voice based services to mid-size and large businesses. Working as part of a team, this individual will be responsible for driving sales using an array of prospecting activities, and will design and deliver live sales presentations to prospective business clients. This role will develop relationships with individual businesses and the community, and will position the Comcast brand as key components of the sales strategy, and in keeping with Comcast's touchstones. Ongoing cultivation of relationships with customers after the sale is closed will be critical to ensure ongoing satisfaction with Comcast and its products.
knowledge of the latest Comcast products and services. Sells with goals
- Creates and delivers face-to-face sales presentations that demonstrate
of exceeding departmental financial and unit targets. Stays abreast of
competitive landscape and emerging technologies to best position Comcast
Business Services in the marketplace.
and organizational affiliations. Actively generates new leads with
- Develops sales territory, including cultivation of local partnerships
targeted businesses through various prospecting activities, including
cold calling, canvassing, customer referrals, and partner relationships.
Actively seeks ways to promote and position the Comcast brand within
superior customer experience. Maintains and builds customer
- Retains customer base by delivering on the Comcast Credo, ensuring a
relationships to drive customer retention; works with internal teams to
ensure operational efficiencies and service levels that meet and exceed
customer expectations through strong customer service orientation with
excellent follow up.
activity reports, as required.
- Maintains accurate and quality sales records and prepares sales and
demonstrates excellent verbal and written skills and skill in
- Attends out-of-office meetings with customers on a regular basis and
presenting, persuading, and negotiating.
designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,
- Demonstrates some knowledge of Network Design, MAN technologies &
Functionality & Services, Voice Network Technologies (including VoIP),
Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,
VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),
Customer Premise Equipment (voice & data), Business Continuity/Disaster
Recovery concepts and E-rate Contracting Processes and Procedures.
- Consistent exercise of independent judgment and discretion in matters
nights and weekends, variable schedule(s) as necessary.
- Regular, consistent and punctual attendance. Must be able to work
- Other duties and responsibilities as assigned.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.
- Bachelors Degree or Equivalent
- Business, Marketing
- Generally requires 3-5+ years related experience
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