Enterprise Technician - Financial services - Texas, USA
Selby Jennings Contract - Flower Mound, TX

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6 month contract with extension + Excellent daily rate + Immediate start My financial services client is currently looking for an Enterprise Technician to work on a six month contract. You will be working across different projects and internal teams, test and audit equipment to determine physical and mechanical condition for all types of networking equipment received at the Technical Centre, with an emphasis on Cisco and enterprise related assets.Main delivery - Enterprise Technician - Financial services - Texas, USA• Directly troubleshooting technical issues for all types of equipment by means of on-board diagnostics and logical deduction• Be responsible for handling end user or broker customer warranty claims; work with customers to identify or determine the technical issue with the goal of resolving the claim to the satisfaction of the customer• Be responsible for performing equipment installations, both in-house and at customer sites. • Reconfigure equipment based on customer configuration requirements• Have the ability to upgrade manufacturer firmware and hardware as required• Have the ability to identify counterfeit and non-standard equipment• Understand software installation processes and be able to create and deploy operating system images• Be responsible for reviewing and having the ability to understand manufacturer policies, support documentation and tools for specific product lines• Work with manufacturer support on-line and on the telephone as necessary• Work with End of Lease, Asset Managers and Product Management to supplement their knowledge and understanding of equipment types and featuresMain skills/ Experience - Enterprise Technician - Financial services - Texas, USA• Work in the IT industry in a data centre or an IT related environment• At least two years experience in an working environment• Be a CISCO certified network engineer (CCNE)• Microsoft software certifications If you are interested in the above position and feel like this is the type of role and organisation that you would like to be involved with then please send your CV to myself, Maxine Liu at;apply-316077191-4524@at.idibu.comDirect line: 0044 (0) 207 019 4124