Entry Level - Customer Sales & Service Representative
Vivint - Santa Clara, CA

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Job Description
Vivint has been recognized by Forbes as one of America’s Most Promising Companies. Our customer sales & service representatives must be excited about fulfilling our companies mission of protecting families, providing energy efficient solutions, and simplifying lives through our home automation technology. While we do have a door-to-door division, this is not a door-to-door position. We present our products and educate our referred customers that may potentially buy our products directly face to face through pre-set appointments.

Duties and Responsibilities

  • Present the benefits of our products and create solutions to improve customer satisfaction.
  • Determine customer requirements and needs in order to recommend specific products.
  • Present price, credit and terms in accordance with standard procedures.
  • Accurately process customer transactions such as orders and quotes
  • Attend team meetings for continued training and development of business skills.
  • Manage time effectively and meet personal goals.
  • Work effectively with other members of the team.
  • Basic understanding of smart device technologies like phones, tablets and computers.
  • Follow company and office policies in regards to both conduct and employee performance.

Required Skills and Experience

  • No experience required
  • Award winning sales training provided
  • Must be honest, empathetic, assertive and systematic
  • Decision-making, problem resolution and creative problem-solving skills
  • High school education or equivalent.
  • Prior sales experience is beneficial, but not essential

Hours and Training

  • Part time, full time available and temporary schedules.
  • Our representatives customize their own schedules with manager approval.
  • 3 half days of basic training
  • Weekly training and special conferences are provided for on-going development

Compensation and Benefits

  • For students who qualify, our companies awards partial scholarships based on results
  • This is an entry level position; however, you have the potential of earning significant income
  • Advancement based on performance
  • Travel & special events available
  • Industry recognized resume experience
  • Weekly pay

Click on the “Apply Now” button to submit your resume

  • Please apply only if you are located within a 50 mile radius of this location.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring —under federal, state and local laws.


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