Associates in our Event Services unit are responsible for supporting all client association convention, registration, and trade show needs in an administrative, organizational, and information gathering capacity.
Assist and contribute to planning event/trade shows and registration (e.g., pre-show mailings, exhibitor customer service, searches for future sites, supplier coordination, sponsor fulfillment and tracking, sponsor correspondence, clerical support and post event support and evaluations)
Pay close attention to detail demonstrating accuracy and efficiency in financial reconciliation (process invoices, collect past due payments, reconcile monthly with accounting). Prepare statistical reports
Allocate time according to budget provided by project; checking that work has been carried out to specification and deadlines
Ensure accurate and timely entering of records and information into database system for registration or exhibitor database
Immediately adapt to crisis situations, changing procedures, methods or processes
Facilitate continuous communication between SmithBucklin units, clients, and vendors/exhibitors and attendees to meet the needs of the client organization
Oversee and manage temporary staff (data entry associate/support staff)
Travel and work overtime as needed to attend events and client meetings (may include weekends)
BA/BS degree required
Strong multi-tasking and time management skills to include managing concurrent tasks efficiently
6-12 months experience in event planning environment preferred
Strong computer skills to include the Microsoft Office suite and exhibit software (accurate data entry delivered on or before deadline)
Demonstrated ability to self-start as well as work as part of a team
Proven history of demonstrating a high level of professionalism
Strong written and verbal communication skills
High level of detail orientation
Strong customer service skills (phone skills, in person, e-mails)
Must be travel enabled, including some weekends
Must be able to work overtime as needed
Who we are: SmithBucklin is a professional services company specializing in association management. We are the world's largest association management company, founded in 1949. The company provides full-service management and high-impact specialized services to trade associations, professional societies, technology user groups, corporations, government institutes/agencies and other nonprofit organizations. SmithBucklin's mission is to drive growth for its client organizations and provide uncompromised stewardship for their long-term prosperity. SmithBucklin offices are located in Chicago, IL, Washington, DC, Old Lyme, CT, Bethesda, MD, St. Louis, MO, Buffalo Grove, IL and St. Paul, MN. SmithBucklin is 100 percent employee-owned.
Event Services provides convention, event and trade show management worldwide through the expertise of our meeting professionals, who manage every facet and detail of our client organizations' events. Our goal is to work closely with a client organization's leaders to create an enjoyable conference experience for all attendees, exhibitors and sponsors, while ensuring a successful outcome based on the organizations' event objectives. In addition, we carefully customize our exhibit and trade show services to meet client organization requirements and goals. Our professionals manage all facets of convention and trade show management, including strategic show and convention assessment; facility searches, negotiation and contracting; general service contractor negotiation and management; sponsorship fulfillment; marketing support; food and beverage and audio visual negotiation, overall meeting specification preparation, on-site execution and event wrap-up.
Equal Opportunity Employer/M/F/V/D
Our people make a meaningful difference in a wide range of diverse industries and professions, helping our client organizations achieve...