Entry-Level Travel Agent
AAA Carolinas - Charlotte, NC

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AAA is the largest travel company in the world and we are looking for entry-level candidates that will assist our Members in planning drive vacations in North America. When you work on our team, you work with Members planning their getaways to Orlando, Las Vegas, New York, and many other cool & exciting places in North America. You have the opportunity to work with, and personally recommend top North American destinations.

Primary Function

Our North American Drive Vacation Specialists have leading expertise in guiding our members to their destinations through their knowledge of North America driving routes and destinations. You will become an expert in the preparation of the famous AAA “ Trip Tik ” through extensive member interaction and study of North American Geography.

Essential Responsibilities:
To assist members with routing services, general information, hotel information/reservations, car information/reservations, ordering maps, tourbooks, strips; customer service, book auto trips, and cashiering.
Required Knowledge, Skills, and Abilities

Great communication skills, including verbal and written

Like to work in an exciting, fast paced atmosphere.

Genuinely care for clients and understanding their needs when making vacation plans

Enjoy learning North American geography and destinations. AND enjoy providing great, detailed driving instructions and itineraries

Build relationships with clients and obtain referrals for future business.

Motivated, enthusiastic, passionate.

Flexible, adaptable, and goal oriented.

Able to provide high level customer service and follow-up.

Willing to invest time in destination, product, computer, sales & customer service training

Qualifications

High school diploma or equivalent

Some college preferred

North American geography

Ability to read maps

Customer service skills

Basic math skills

Internet research skills

Great computer skills and the ability to learn cutting edge travel technology.

AAA invests in our Travel Employees by providing a comprehensive career path and training at each level. As you build your skills and repeat customers , you will expand your knowledge base to include exotic destinations around the world.

Live it, see it, and sell it with the largest and most recognizable and trusted name in travel - AAA!

About this company
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As North America's largest motoring and leisure travel organization, AAA provides its more than 49 million members with travel, insurance,...