Event Manager
Hard Rock Hotel - San Diego - San Diego, CA

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We’re auditioning for professional, outgoing and outrageous personalities to fill the role of Entry Level Event Manager.
Job Responsibilities
Key responsibilities of an Entry Level Events Manager include:
• Coordinate details of all assigned groups once the signed contract and credit applications are received from the client
• Review meeting space requirements and insuring that all space is blocked correctly
• Follow up on reservations to ensure reservations are received prior to cut off date
• Contact the client prior to cut off date to review pick up
• Contact client to coordinate meeting, banquet and restaurant requirements
• Prepare banquet event orders to the client specifications and send to client for signature
• Prepare VIP amenity requests when necessary
• Prepare and distribute a group resume and/or coversheet depending on the complexity of the group
• Assemble and distribute 14-day group packet to include resumes, cover sheets and banquet event orders to all departments on a weekly basis
• Contact all banquet clients 72 hours prior to their event to review their final arrangements and guarantees. Communicate all changes and additions to the necessary departments
• Prepare and distribute the “Daily Event Sheet” and “Change Sheet” by 5pm each day for the following day. (Saturday, Sunday and Monday will be distributed on Friday.)
• Participate in the daily and weekly BEO meeting
• Establish and maintain an effective up selling strategy to maximize revenue opportunities
• Establish and maintain open, collaborative relationships with direct reports, peers and entire event planning team, is visible and accessible to associates
• Ensure effective communication among the team and all other departments to execute performance and meet and exceed clients’ expectations
• Ability to manage time effectively
• Meet with event planners during post-event meetings to obtain feedback on quality of product (e.g., sleeping rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction
• Maintain accurate, organized and up-to-date group/client file
Job Requirements
The ideal Entry Level Event Manager candidate will have at least one to two years of experience as an Event Coordinator or Event Manager at a lifestyle brand hotel with a proven track record of success. If you have high performance standards, a high level of enthusiasm and thrive in a fast-paced team environment then you just might be the candidate that we’re looking for!
The minimum requirements for this position are:
• Minimum one year experience as an Event Coordinator
• Excellent customer service skills and ability to create a positive atmosphere for guest relations and internal guests
• Ability to quickly evaluate alternatives and decide on a plan of action
• Clear, concise written and verbal communication skills
• Problem solving and decision making skills
• Working knowledge of MS Word, Excel and Outlook
• Knowledge of DELPHI and experience a plus!
An Equal Opportunity Employer

Hard Rock Hotel - San Diego - 16 months ago - save job - block
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