Events Manager- Home Chef
Laureate Education Inc. - Chicago, IL

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We are currently seeking customer service focused event specialists to lead the coordination of Kendall’s public “Home Chef” courses. The Home Chef Program supports the promotion and operation of recreational culinary courses for food enthusiasts. Due to the cyclical nature of the department's business, staff members are required to work varying schedules to support the department's overall business needs. This role would be responsible for event execution and also for educating and training student staff on all aspects of planning and executing Home Chef Classes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Manage website content and update course information and date offerings
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Work with Marketing in the promotion of Home Chef courses
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Order linen and promotional items for classes
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Manage custom item order fulfillment
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Oversee, Train, and Schedule student staff in setting up and execution of classes
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Prepare Marketing table with requisite items for class promotion
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Greet guests upon arrival, check-in, and distribute custom ordered items
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Manage participant experience, including promotion of future courses
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Coordinate social media opportunities for Home Chef including photographing courses & uploading to Facebook, Instagram, etc.
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Coordinate with Chef Instructors to ensure successful execution of classes
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Oversee participant experience till end of class, and students until clean up completion
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Submit post-class reports to Director of Culinary Operations
EDUCATION and/or EXPERIENCE :
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Bachelor's degree required
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3 years of event or custom program coordination experience preferred
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3-5+years of direct customer service experience required
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BASSET training required (can be completed upon hiring at candidates cost)
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ServeSafe Food Sanitation Certification required, or ability to receive this training
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Proficiency in or at least highly knowledgeable in a hotel/catering operating computer system (Delphi, EMS, Visual One) and Onyx or other client management system preferred

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If higher education is a matter of degrees, Laureate must be blazing hot. The company provides adult career education through online and...