- Communicate with Customers on the phone and in person, fill orders and transfers accurately and quickly.
- Enter stock, special, direct and back orders as required by Customers.
- Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material
- Maintain Customer Sales area in a clean and organized manner.
- Help to stock shelves and keep organized in such a way to facilitate fast and accurate order filling.
- Display and stock material in counter area and show room. Participate in promotions, Counter days and specials as they occur.
- Interact with Vendor’s and their Representatives
- Provide support to Manager in inventory control functions, stock maintenance, credits and defectives.
- Provide information to customers regarding products, pricing, services and non-stock merchandise.
- Attend classes and meetings as required to gain product knowledge or to improve sales skills.
- Participate in processes and programs aimed at promoting a safe work environment.
- Responsible for general upkeep, cleanliness and appearance of our facilities.
- Offer Customers solutions that may lead to sales opportunities.
- Help generate sales opportunities.
- Actively support promotions.
- Perform other duties as assigned.
Education and/or Experience:
- High School diploma, some college or vocational school experience.
- Previous Electrical Distribution experience preferred
- Business, construction or electrical industry exposure.
- Electrical products experience or an aptitude to learn quickly
- Strong customer service skills essential.
- Excellent communication skills.
- Good math and computer skills; experience with Eclipse software a plus
- Able to adapt quickly to changes.
- Able to handle pressure and multiple tasks.
- Ability to lift up to 70 lbs.
- Proven track record for dependability (arriving to work on time and taking breaks in expected time frames)
- Adaptability / flexibility / willing to change & adjust with business conditions.
- Team player
- Works with a sense of urgency.
Granite City Electric Supply Company - 19 months ago