Performs all basic teller duties with minimum supervision.
Assists members in accordance with operating procedures of the Credit Union. Cross-sell all credit union services. Balance cash drawer daily. Responsible for the security of negotiables until signed over to the proper designated employee. Cross-trains to learn other teller functions.
Universal Characteristics: The following characteristics should be present in all tellers and must be demonstrated consistently before being considered for advancement in the Teller Career Ladder.
- Reliable attendance
- Good balancing record.
- Excellent service to members, including addressing member by name
- Cooperative with co-workers, supervisors, and all other employees
- Comfortable and effective with cross-selling products and services
- Maintains a professional image at work