Job Title: FT Produce Sales Manager
Achieve customer satisfaction and desired sales, profits, and expenses of the Produce Department in accordance with the objectives of Food Lion. Responsible for maintaining standards according to the Produce Standard Practice Manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of Standard Practices. Serve as a role model for customer service and other vital behaviors, and instill this value in all associates. Manage store Produce Department. Directly responsible for supervision of Produce Associates. Accountable for the profitability of store Produce Department. Effectively maintain department operating figures, gross profit, shrink, wage percent and supply cost to Food Lion standards. Train and supervise all associates in the Produce Department. Maintain ordering and inventory control for Produce Department. Conduct Physical Inventory of all product on hand each period. Receive and store perishable product. Follow quality control practices. Understand and follow Food Safety guidelines and policies. Prepare daily Produce Department records, including the Replenishment Guide, Order Guides, Standard Practice Evaluation and Average Cost Inventory System (ACIS) Checklist Reports. Provide total customer satisfaction. Perform labor scheduling and development. Ensure products are properly rotated when stocked. Ensure housekeeping and sanitation within the Produce Department. Maintain posting prices and price changes. Provide ongoing performance management training and conducts timely formal performance appraisals for direct reports. Maintain department records. Ensure proper unloading of trucks for the Produce Department. Find more efficient ways to do the job and seek to reduce costs and improve labor productivity. Look for ways to increase sales. Take ownership of his or her department to support all initiatives sent out by Category Management. Continually review current Standard Practices to ensure proper Standard Practice execution. Engage and interact with customers to create a positive shopping experience. Adhere to company guidelines, policies and standard practices. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies.
Ability to read, write and perform basic math functions.
Ability to reach, bend, stoop and lift up to 60 pounds as needed to pull and stock product.
Ability to withstand, for brief periods, a working environment of 45°F or less.
Ability to analyze situations, identify problems and implement solutions.
Ability to organize, manage and lead a team of people.
Ability to communicate with associates and customers.
Ability to meet productivity standards established by Food Lion.
Ability to use the In-Store Computer and scan system.
Ability to rotate and organize products, perform job duties as needed and complete necessary paperwork.
Must have successfully completed Computer Based Training (CBT) and Training Aid courses.