JOB DESCRIPTION SUMMARY
To deliver professional, meticulous, relaxing and exemplary skin care, waxing and make-up services to the guests and staff . Educate and promote the Spa's homecare programs and products to spa guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
Maintain professionalism, grace and dignity at all times.
Greet guests on time with proper salutation and a smile.
Use the guests/members name at least twice during interaction.
Refrain from discussing company or personal business with guests or members.
Achieve weekly retail sales goals.
Conduct 25, 50 and 80 minute facials, complete with extractions, massage and appropriate product application.
Perform waxing services as listed on the brochure following proper safety and sanitation guidelines, while delivering gentle guest service and detailed hair removal.
Conduct all treatments according to treatment guidelines while following draping policy.
Assess and accommodate guest's needs: inquiring about physical well being and perform appropriate service.
Desire, ability and commitment to educate and sell products to guests, members and staff .
Do not prescribe, diagnose or suggest ailments.
Do not solicit personal clients, house call or the selling of personal products.
Maintain availability and dedication to Agua Caliente Casino, being available to work as needed including weekends, holidays and evenings.
Escort guests as needed.
Perform at least two guest contact employee services per month as business allows.
Participate in and contribute to staff meetings, training sessions, product knowledge classes and team effort.
Maintain a clean, organized and safe working environment as set forth in OSHA and MSDS mandates. Abide by all California State Board of Cosmetology/Esthetics guidelines.
Comply with all ACCRS Company policies and procedures.
CasinoCareers.com - 2 years ago