Family Service Coordinator - Per Diem
Seattle Children's Hospital - Seattle, WA

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Coordinate patient encounters and provide patient support services to ensure that each customer encounter is positive, professional and efficient. Fulfill revenue cycle related requirements for optimal reimbursement. Duties may include: scheduling patient appointments, coordinating care with other services and minimizing access delays, processing incoming referrals, triaging patient telephone calls to appropriate resources, collecting and/or updating demographic and financial information, investigating pre-authorizations and approval for insurance, checking in patients, processing co-pays and patient charge documents, and establishing systems and resources to improve processes and efficiency of the patient experience.

This position will work Fridays (4:30pm -11pm) and Saturdays (10am-8:30pm). Candidate must have flexibility to work additional shifts and days as needed.

Required Education/Experience: - High School Diploma or equivalent - Minimum of one (1) year customer service and/or administrative support experience Preferred: - Bachelor’s Degree - Minimum of three (3) years experience working in a health care setting or related field - Significant experience working with the general public in a health care/customer service environment - Familiarity with other cultures/bilingual skills

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Children's Hospital and Regional Medical Center was a big name for little kids, so they changed it to what everyone already used:...