Family Services Specialist I/II (Floyd)
Dept of Social Services - Local - Floyd, VA

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The primary job duties of this position are in the Child Protecitve Services program. Employees will perform direct services to citizens of Floyd County. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. Interprets laws, policies and regulations as applied to specific area of responsibility; monitors, coordinates and administers specific programs as assigned; coordinates services within specific area of responsibility; interviews and assesses customer needs and other relevant factors (such as education/skill levels, abilities, interests, and support systems; informs clients of related service programs rules/regulations, and right to participate); presents cases to determine appropriate services and writes/implements service plans; provides case management services to monitor compliance; manages program waiting lists; tracks expenditures, prepares/submits budget estimates and ensures payment for services; completes necessary federal, state and local planning and reporting requirements; coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; conducts overall monitoring of programs in specific area of responsibility; serves as resource to clients and the community in area of expertise; and provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. Skill in operating a motor vehicle and personal computer with associated software. Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to ensure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.

Preferred Qualifications
Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Prior work experience in the field of Social Work in the Commonwealth of Virginia is preferred.

Special Requirements
All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

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