A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care and Employment Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.
A Family Specialist II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care and Adoptions. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
General work tasks include, but not limited to:
Interprets laws, policies and regulations as applied to specific area of responsibility. Monitors, coordinates and administers specific programs as assigned. Coordinates services within specific area of responsibility. Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems. Informs clients of related service programs rules/regulations and right to participate. Presents cases to determine appropriate services and writes/implements service plans. Provides case management services to monitor compliance. Manages program waiting list. Tracks expenditures, prepares/submits budget estimates and ensures payment for services. Completes necessary federal, state and local planning and reporting requirements. Conducts overall monitoring of programs in specific area of responsibility. Serves as resource to clients and the community in area of expertise. Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
Some knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems. Knowledge of laws, policies, and regulations relating to human services program areas and legal procedures as related to program area. Skill in operating a motor vehicle. Skill in operating a personal computer with associated software; preferably Microsoft Office. Ability to communicate effectively both orally and in writing. Knowledge of or demonstrated ability to interview, assess needs, counsel and refer clients to other resources as needed. Knowledge of or demonstrated ability to develop and implement service plans in order to insure the delivery of appropriate services to the client. Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations. Ability to respond to the client's emotions in order to accomplish services objectives. Ability to plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities. Ability to establish and maintain effective relationships with others and stay abreast of current trends and developments in the social work field.
Possession of a BSW or MSW degree and/or a Commonwealth of Virginia Social Worker license. Prefer previous experience working with social work principles and practices. Prefer experience with agency associated software including SPIDER, ADAPT, MMIS, SVES, Uniysis. Prefer experience in assigned program area(s) and completion of required training programs.
All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
- 22 months ago - save job