Family Services Specialist I (Fluvanna)
Dept of Social Services - Local - Virginia

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This is the entry level in the occupational group for Family Services Specialists. Employees provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Duties include participation in training, interviewing /investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions; testifying in legal proceedings; and placing children in foster/adoptive homes. Employees have contacts with others and influence outcomes by participating on task forces, strategic planning, mentoring, teaching, and conducting outreach. Employees are cross-trained in all program areas. The Family Services Specialist I reports to the Family Services Supervisor.

Minimum Qualifications
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Some knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures as related to program area; and social, economic, and health problems. Skill in operating a personal computer and the associated software and the operation of a motor vehicle. Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high risk cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies, and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery, preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field.

Preferred Qualifications
Possession of a BSW or MSW degree is desirable. Knowledge of DSS programs is preferred.

Special Requirements
This position requires a great deal of flexibility and includes frequent evening out of county travel and home visits. Strong organizational skills are required due to the large volume of paperwork, caseloads, and required state and federal mandates. Strong oral and written communication skills are required as the position requires a great deal of writing court reports and court testimony. It also includes work outside of normal business hours and participation in generic on call and intake rotation.

All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

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