Field Office Associate-PR
FedEx Freight 8,931 reviews - Guaynabo, PR

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Handle needs of customers, process documentation that accompanies the movement of freight and perform other administrative duties as necessary in the daily operation of the service center.

Position Information:
  • Enter data into current system(s)
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Track status of shipments as requested
  • Verify and complete required documentation and reports
  • Perform administrative functions, including, but not limited to filing, answering phones, imaging
  • Communicate with sales and operations
  • Assist customers to determine pick-up or delivery needs
  • Demonstrate internal and external customer service
  • Ask for additional business from customers, and provide leads to sales for potential new opportunities
  • May reconcile cash and checks collected and prepare deposits
  • May perform overage, shortage and damage (OS&D) functions
  • Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

  • Must possess high school diploma or equivalent education
  • Must be at least 16 years of age
  • Able to count and perform basic math, with or without a calculator
  • Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
  • Basic e-mail use and Microsoft Word and Excel skills preferred
  • Demonstrated time management, organizational and multi-tasking skills
  • Able to follow instructions and complete required training
  • Able to work alone or as a team member
  • Ability to lift/carry objects weighing up to 25 pounds several times a month if performing OS&D function

About this company
8,931 reviews
FedEx Corporation (FedEx)provides a portfolio of transportation, e-commerce and business services through companies that compete...