Field PC Technicians- IT Support (Texarkana, TX)
ABN Technologies - Dallas, TX

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FIELD IT SUPPORT SPECIALISTS (Location: Texarkana, TX) Up to Six Positions Available in Texarkana, TX! Competitive Wages and Benefits Offered! Company Vehicle Provided!ABN Technologies is actively recruiting for Computer (PC) Technicians to be field IT Support Specialists to provide end-user and desktop support to our government client. Candidates shall possess Network+, Security+, CISSP, or MS certification at a minimum to qualify. Primary Responsibilities of the Computer Technician will include: Ensure that all IT equipment, to include network hardware, server hardware, workstations, printers, portable computers, network infrastructure (cabling), and miscellaneous IT equipment, is functioning at all times to support mission requirements. IT support services shall be provided to users when working at their primary duty location, when working from an alternate site, and/or when working in a temporary duty status away from primary duty location. Resolves routine and minor technical problems related to mainframe Local Area Network (LAN) servers and network and escalates problems to appropriate technical personnel Typically addresses and resolves higher level issues often requiring training and experience in specialized IT fields and areas such as Active Directory PC configuration and use network protocol troubleshooting and configuration client/server configuration image building and deployment. Documents calls using approved available software Monitors and reports on systems' operational status Produces standard and ad-hoc reports from the trouble ticket database Performs general operational troubleshooting and resolution tasks on software client-server applications networked printers and computer systemsComputer Technician MUST HAVE: Current Network+ or Security+ certification 2-3 years' work experience with technology systems that can include automation equipment troubleshooting, systems analysis, hardware installation and maintenance, software testing, software installation and maintenance, network installation and maintenance, database administration/design, or project management. Current SECRET Clearance or ability to be granted Clear driving record with valid state driver's license High School Diploma or EquivalentPREFERRED for Our Computer Technicians: ONE of the Cisco /or Microsoft Certified: Baseline and Computing Environment Certification (CE) such as MCITP, MCP, CCNA, CCNP, CCENT; or CISSP Willingness, flexibility, and ability to drive to various locations within the client facility to transport, troubleshoot, and maintain IT hardware software. While work will be at desktop areas, some technical work is outside, above ground; while other work will be in dimly lit, tight spaces. Lifting will be required.Computer Technician PLUSES: Lift truck license or certificationWe are committed to providing access to electronic and information technology provided by the Federal government. To meet this commitment, we will comply with the requirements of Section 508 of the Rehabilitation Act Amendments of 1998 (29 U.S.C. 794). key words: help desk, IT, information assurance, printer, PC, RF, Security+, Network+, cabling, LAN, end user, tech support, desktop support, PC Technician, computer

Keywords: Security+, Information Assurance, LAN, Microsoft Windows7, Enterprise workstations, Windows 2008 enterprise servers, Cisco, Enterasys networking equipment (routers, switches and access points), Kyocera, Intermec and Printronix printers, Dell servers, desktops, laptops, monitors, keyboards, mice, Psion/Teklogix Radio Frequency (RF) handhelds, mobile mounted terminals