Field Service Representative (Dietitian/PatientCareTech/Dialysis exp preferred!)
Ascend Clinical, LLC - Los Angeles, CA

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Company Overview

WORK that matters

Ascend Clinical became the fastest growing End Stage Renal Disease (ESRD) testing laboratory in the United States by delivering innovative solutions, software and services that enable our clients to deliver outstanding renal care. We literally make a difference in the lives of our clients and their customers -- patients with end stage renal disease. A remarkable group of laboratory science and service professionals works in our state-of-the-art facility in Redwood City, California. Our software development team, located in both Redwood City, CA and Denver, CO is building cutting-edge EMR and EHR systems to help manage the treatment of ESRD and the business of dialysis.

Named one of Bay Area's Top Workplaces in 2010, we believe every day is a new opportunity to make a difference and invite you to fill out an application.

We have an opening for Field Service Representative who will be responsible for setting up new clients and training them on LabCheck, our client based software, as well as providing on-going telephone support, evaluating client satisfaction (with focus on client retention) and providing internal support for the laboratory. This position requires up to 25-35% travel within thier territory of Southern California, with an emphasis on the Los Angeles area. Occasional travel to other states in the U.S. to cover other field service representatives' territories may be required.

Required Experience

The ideal candidate will have work experience in dialysis, nursing or laboratory services with a 4 year college degree.

Must possess excellent communication (verbal and written) skills as well as the ability to multi-task and problem solve. Detail-oriented a plus.

Knowledge of medical laboratory terminology, previous laboratory or renal experience and/or training background preferred.

Must be able to travel up to 25-35% in territory. Clean DMV record as well as valid driver's license required.

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