Field Service Technician
JELD-WEN, inc - Chicago, IL

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As a member of our growing Field Service group the Field Technician is responsible for performing service work and inspections on products , diagnosing service issues and identifying and implementing solutions for our customers.

Serving the SW Chicago Area.

Job Duties
  • Inspect window and patio door products to find root cause of service issue.
  • Perform service work on various products.
  • Clean up service site .
  • Operate company service vehicle.
  • Maintain service vehicle in proper working order.
  • Maintain tools in proper working order.
  • Provide complete reports from service or inspection jobs .
  • Communicate and document changed or cancelled appointments.
  • Report reoccurring problems or issues such as product defects or process issues.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Candidates must have strong problem solving abilities, be self-motivated, detail oriented, flexible, and able to meet established deadlines
  • Strong mechanical, troubleshooting, and communication skills are required to insure world-class customer service.
  • Window, door, or construction background is preferred.
  • Travel will is mandatory and a clean driving record is required.

JELD-WEN, inc - 12 months ago - save job - copy to clipboard
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