Field Supervisor - Newport News
Dept of Social Services - Newport News, VA

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The Division of Child Support Enforcement is seeking an individual to serve as a member of the District's executive management team. The incumbent supervises one or more operational functions within the District Office, and provides programmatic and administrative assistance to the District Manager in the overall implementation of the child support enforcement program within an assigned geographical area.

Minimum Qualifications
Working knowledge of supervisory principles and techniques to include motivating staff; managing, planning, and directing the work activities of staff; and managing employee performance. Ability to analyze data and reports in order to identify problems and formulate and implement solutions to maximize performance; ability to interpret and apply regulations, laws, policies and procedures related to the child support enforcement program; skilled in conflict resolution and the ability to work with a diverse audience; demonstrated ability to manage multiple priorities; ability to communicate effectively both orally and in writing; skilled in the use of personal computers, spreadsheets, word processing and other software and automated information systems; ability to exercise sound independent judgment in receiving and responding to customer inquiries, researching issues, and resolving them in a timely and appropriate manner; and ability to maximize team's performance through training. Experience in managing/supervising or leading staff.

Preferred Qualifications
Bachelor's degree from an accredited college or university with course work in business or public administration, accounting, social work or in a field related to regulatory administration.

Special Requirements
A criminal background check will be conducted. VDSS employees whose positions are in Band 5 and above perform in emergency roles if needed during state or federal disaster declarations. This is in accordance with the agency's emergency responsibilities. The selected candidate will be assigned to an emergency role upon hire and is expected to perform in that capacity as needed.

NOTICE: VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

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