Financial Counselor
Sarah Bush Lincoln - Main Campus - Mattoon, IL

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High School/GED
Reporting to the Patient Financial Services Supervisor serves as the facility’s primary contact for patient reimbursement issues in accordance with the established credit policies. Provides information regarding the health care facility’s payment requirements, alternative financing, and charity care programs. Works to ensure timely recovery of outstanding accounts receivable. Meets with patients to review program and contacts applicants to obtain proper information for determining eligibility. Maintains all necessary Financial Assistance Reports. High school diploma or equivalent required. Some college coursework preferred. One-year experience in collections or insurance billing required. Computer literacy required. One year clerical experience preferred. Excellent customer service and interpersonal communication skills required. Must have the ability to work independently on detail-oriented tasks, organize workload, evaluate situations and make decisions, and maintain confidentiality.