Financial Stability Counselor - HERO
Archdiocese of St. Louis - St. Louis, MO

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SUMMARY OF POSITION: The Financial Stability Counselor, H.E.R.O (Housing, Employment, Recovery Opportunities) will utilize Best Practices: to assess financial needs of the clients; make referrals as deemed appropriate; monitor each client’s progress and retention. Prepare clients for employment through job readiness training; resume development, job development, and resource support. Assist clients in applying for entitlements. Individual and team counseling sessions will be held with all program clients on-site and in the client’s home.

RESPONSIBILITES: Case management responsibilities

  • Assess initial program eligibility at intake
  • Assist clients with establishing Individual Service Strategies and document progress
  • Reinforce positive substance abuse progress and long-term self-sufficiency plans
  • Provide financial and money management counseling sessions
  • Assist client with monthly budgeting
  • Assist with clearing debt and credit repair
  • Provide SOAR assistance for eligible candidates for SSA benefits
  • Assess transportation needs; providing appropriate bus tickets
  • Assist with new hire items including tools, clothing and shoes
  • Assisting client in obtaining needed documentation such as ID or Licenses.
  • Coaching client on successful job retention techniques.
Fulfill employment placement assistance

  • Place an average of 6 eligible veterans into program employment
  • Identify and develop relationships with employers who are willing to hire clients
Facilitate Job Readiness Classes

  • Assess training needs.
  • Refer to job readiness classes.
Conduct 30, and 60 day follow-ups on all program placements

  • Contacting both employers and clients and recording monthly follow-ups.
Input client contacts, documentation and verification requirements into CTS.

  • Complete daily and monthly departmental paperwork.
  • Updating daily clients’ electronic files in the Client Tracking System to include any types of contact with clients.
Perform Job Development

  • Cultivating strong relationships with area employers to ensure placement and retention.
Perform Outreach

  • Referring clients to additional resources to address other service needs i.e. legal assistance, VA benefits, substance abuse counseling etc.
  • Researching additional benefits available to enhance service being provided.
Other duties as assigned

Participation in at least one Agency Sponsored Fundraising event per year

  • College degree, BSW or related field preferred, or equivalent experience with proof of ability to perform effective case management
  • Ability to follow, understand and meet grant requirements, including paper work
  • Knowledge of housing and other supportive services resources
  • Ability to develop budgets
  • Available to work a minimum of 37.5 hours a week
  • Reliable transportation required
  • Interest in helping clients reach their full potential
  • Ability to work well with a wide range of people
  • Good math / financial planning skills
  • Ability to handle confidential information
  • Ability to remain calm in stressful situations
  • Ability to process a large volume of paperwork
  • Reports to Lead Substance Abuse Counselor
  • Works with Community Resource Counselor
  • Works with other departmental staff.
  • Works with the staff in other programs
  • Networks with federal, state and local agencies
  • Works with Substance Abuse / Mental Health program clientele
  • Job readiness class curriculum and materials
  • Employment and Housing assistance
  • Substance Abuse materials and programs
  • Client records and reports
  • Transportation, clothing and documentation assistance
  • Emergency food pantry
  • Other resources as needed

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