Fine Jewelry Selling Manager
Lord & Taylor - Stores - Boca Raton, FL

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Job Description:
The Fine Jewelry Selling Manager is responsible for
directing all daily activities in the Fine Jewelry
department. The Fine Jewelry Selling Manager will guide
the success of a multi million dollar area by leading
and motivating a team of sales professionals; developing
and managing a service environment with their team;
presenting a clean, and organized shopping environment
for customers; driving all company programs for credit,
gift cards, and email capture to increase store sales;
utilizing company reports to monitor sales and analyze
deficiencies; and delivering our Signature Customer
Experience to each customers each day.
Key Job Functions Sales
  • Achieve and exceed dept. sales goals.
  • Coach and counsel associate to meet or exceed
established productivity standards and goals.
  • Drive new account, gift card and email capture programs
to increase repeat business.
  • Utilize revenue and reports to monitor sales, analyze
deficiencies and respond quickly to opportunities.
  • Successfully perform new hire training/orientation for
all new hires.
  • Maintain security policies/standards daily and lead
annual inventory process.
  • Maintain merchandise and housekeeping standards daily.
  • Ensure staff compiles with staffing schedule and works
scheduled hours/days.
Job Responsibilities
  • Recruit and interview all candidates to ensure hiring
the best talent in the industry.
  • Motivate your team to perform at a higher level.
  • Develop and retain your associates. Take personal
responsibility to identify and resolve issues that
impact people and impede the team’s growth.
Customer Service/Clientele
  • Deliver our Signature Customer Experience to each
customer each day.
  • Ensure the highest-levels of customer service through
friendly and helpful interactions with all customers.

Job Requirements:
  • Previous fine jewelry experience.
  • Strong leadership and organizational skills.
  • Demonstrate prioritization skill and decisiveness;
maintain sense of urgency, delegate and problem solve.