Public Health – Seattle & King County is seeking a new Fiscal Specialist III position in the Environmental Health Services Division in Public Health-Seattle & King County.
THE POSITION: The Fiscal Specialist III position works as part of a two person team to collect over $6 million in revenue annually from over 13,000 permits from food establishments, pools/spas, meat cutters solid waste, and pet business permits in King County for the Environmental Health (EH) Services Division for Public Health – Seattle and King County.
The ideal candidate will be efficient at time management, be comfortable in a team environment as well as working independently, and have excellent customer service and communication skills.
WHO MAY APPLY : This position is opened to all qualified applicants.
1. NEOGOV/Government Jobs application with completed supplemental questions .
You can attach multiple documents if necessary or required, such as your cover letter or resume to your application. Your options are:
Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.
- Copy and paste one or more documents into the text resume section of the application.
- Attach multiple documents/files in the resume attachment section.
WORK LOCATION : Downtown Seattle, Chinook Building, 401 Fifth Avenue Suite 1100, Seattle, WA 98104.
WORK SCHEDULE: This position works Monday through Friday, 40 hours per week. This position is non-exempt from the Fair Labor Standards Act and therefore is overtime eligible.
CONTACT : If you have any questions regarding the application process for this recruitment please contact Jennifer Caymol, HR Analyst at firstname.lastname@example.org.
Examples of Duties:
- Interpret established policies, procedures, codes, regulations, and other relevant sources regarding permits and fees to internal and external customers over the phone, via email, and in-person.
- Organize, code, and maintain data sources in Envision for the food, pool/spa, and meat cutters permits, including: verify and resolve discrepancies concerning issues such as payments, balances due, ownership changes, and active/inactive status by communicating with company owners, finance and accounting sections, 40 + EH Investigators, and 3 EH Supervisors; invoice and bill for plan review services; record collections of payments; deposit revenue; and issue the annual food, pool, spa, meat cutter and solid waste and pet business permits.
- Disperse refunds for overpayments and incorrect payments to customers; coordinate collection actions with Health Inspectors and Fiscal on delinquent accounts for application, inspection, and plan review fees.
- Research and summarize payment information from various documents for managers, supervisors, and EH field staff.
- Use Microsoft Excel to perform bank reconciliations, process refund journals and other similar accounts payable duties.
- Provide limited training to staff temporarily assigned to the section during peak renewal times.
- Process and distribute incoming mail and other documents as appropriate. Perform other tasks associated with maintaining security and confidentiality of money and administrative work.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrated ability to organize, code, and maintain data sources; verify and resolve discrepancies, balances due, and active/inactive status; invoice and bill for services; record collections of payments; deposit revenue; and disperse payments to customers.
- Demonstrated experience in accounts receivable, accounts payable, or billing reconciliation of payments and invoices.
- Demonstrated intermediate competency using MS Excel and Outlook with the ability to develop spreadsheets and communicate with coworkers and customers.
- Demonstrated knowledge of general office principles and practices, including: accounting procedures and mathematics; grammar, and spelling usage; problem solving and organizational skills; standard office equipment and ability to maintain confidentiality of customer information.
- Demonstrated ability to learn how to perform technical tasks quickly and accurately with limited training; can easily understand and retain knowledge regarding processes and procedures.
- Demonstrated ability in prioritizing a high volume workload and can distinguish tasks that are more important than others.
- Demonstrated ability to work independently to problem solve issues with limited direction by researching various sources; ability to use logical judgment when determining appropriate action.
- Demonstrated skill in listening to internal and external customers regardless of your own personal perspective.
- Demonstrated excellent customer service skills with the ability to communicate with customers using discretion, patience, etiquette, and professionalism.
- Demonstrated ability to build rapport and work collaboratively with colleagues within the work unit to reach the common goals of the section.
- Demonstrated ability to interpret established policies, procedures, codes, and regulations regarding permits and fees to internal and external customers in person and over the phone.
- Demonstrated proficiency in oral and written communication.
- Demonstrated ability to follow oral and written instructions; adjust to changes in work load demands; and research, gather, and compile technical information from a variety of sources.
UNION AFFILIATION: This position is represented by IFPTE, Local 17.
- This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/healthservices/health/jobs.aspx
- Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- Staff may be required to play a role as a first responder in the event of a Public Health emergency.