Fleet Operations Manager
Taxi Magic/RideCharge - Alexandria, VA

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Summary

RideCharge, the DC-based technology startup revolutionizing local ground transportation, is seeking a Fleet Operations Manager to work with Taxi Magic fleet and driver partners across the country to deliver a consistently flawless rider experience. This is a critical role and a unique opportunity to change the way taxis work fleet-by-fleet and city-by-city. You must be high-energy and self-directed; comfortable working with people from different backgrounds; strong on analysis and problem solving; enjoy traveling; and love making things work better.

Responsibilities

  • Work with fleet partners to launch and manage Taxi Magic service
  • Train fleet staff to onboard, train and manage their drivers to provide great service
  • Work with marketing team to develop driver marketing, training, communication, and incentive programs
  • Take responsibility for establishing 100% service reliability with fleet partners. Work with Taxi Magic and fleet staff to identify, analyze and solve any issues.
  • Work with marketing team to develop reporting to track fleet, driver and overall service performance
Requirements

  • Bachelor’s degree with 1-3 years’ relevant experience with operations, partner management, consulting, training or support
  • Solid basic computer and business software skills
  • Excellent organizational skills and ability to manage multiple projects
  • Superior problem solving and analytic skills
  • Strong interpersonal and communication skills
  • Thrives and gets things done in unstructured start-up environment
  • Undeniable motor and positive attitude
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Taxi Magic/RideCharge - 17 months ago - save job - block
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