Food Court Pay Station Clerk
Hy-Vee - West Des Moines, IA

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Job Description:

Provides prompt and friendly service to customers and assist them when necessary. Operates cash register, replenishes supplies, and assists with cleaning tables.

PRIMARY RESPONSIBILITIES:

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include)
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to
  • customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work
  • environment.
  • Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.
  • Redeems promotional coupons, receives cash, checks, completes credit-card charge
  • transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
  • Places merchandise in bags or boxes and gives packages to customers.
  • Ensures adequate supply of silverware, condiments, and beverage cups are on hand for customer use.
  • Refills and maintains cappuccino bar supplies including mix, cups, and condiments.
  • Alerts management of any clean-up problems in kitchen sit-down area
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time.
  • SECONDARY RESPONSIBILITIES:

  • Assists with bussing tables in kitchen sit-down area.
  • May assist with running out orders to sit-down area from all food stations.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

  • CareersInGrocery.com - 15 months ago - save job
    About this company
    344 reviews
    Give Hy-Vee a high five for being one of the largest privately owned US supermarket chains, despite serving some modestly sized towns in the...