Job Description: |
Provides prompt and friendly service to customers and assist them when necessary. Operates cash register, replenishes supplies, and assists with cleaning tables.
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include)
Answers the telephone promptly when called upon, and provides friendly, helpful service tocustomers who call.Works with co-workers as a team to ensure customer satisfaction and a pleasant workenvironment.Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.Redeems promotional coupons, receives cash, checks, completes credit-card chargetransactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.Places merchandise in bags or boxes and gives packages to customers.Ensures adequate supply of silverware, condiments, and beverage cups are on hand for customer use.Refills and maintains cappuccino bar supplies including mix, cups, and condiments.Alerts management of any clean-up problems in kitchen sit-down areaUnderstands and practices proper sanitation procedures and ensures the work area is always clean and neat.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Reports to work when scheduled and on time.SECONDARY RESPONSIBILITIES:
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience.
Assists with bussing tables in kitchen sit-down area.May assist with running out orders to sit-down area from all food stations.Assists in other areas of store as needed.Performs other job related duties and special projects as required.
CareersInGrocery.com - 15 months ago
Give Hy-Vee a high five for being one of the largest privately owned US supermarket chains, despite serving some modestly sized towns in the...