Fraud Investigator I (Brunswick)
Dept of Social Services - Local - Brunswick, VA

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Recruitment is limited to current regular, probationary, restricted, and temporary employees of the Brunswick LDSS.

Fraud Investigator I represents the entry level and works under close supervision while being trained in investigating fraud for a variety of social services and government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to a full-performance Fraud Investigator II becomes eligible for a pay increase as defined by the local agency compensation plan. Receives, evaluates and tracks allegations of suspected fraud; conducts an inquiry and investigation into the allegation in an effort to determine intent or no intent on the part of the client in all program areas; determines an Administrative Disqualification or refers to the Commonwealth's Attorney Office; calculates overpayments when the overpayment is discovered through a fraud investigation; overseeing collections; prepares reports; reviews all new policy and procedures; and maintains Fraud Free database tracking system; and includes benefit specialist duties related to the delivery of services, assessing clients' needs, intake, making referals to appropriate resources, support disaster response/emergency operations

Minimum Qualifications
Experience in benefit programs, knowledge of state and federal policies and procedures; knowledge of general office procedures; demonstrating the ability to determine eligibility for SNAP and medical assistance; Abilitiy to interview, assess needs, and refer clients to other resources as needed; some knowledge of investigative techniques; public assistance programs; legal proceedings; collection methods; self-defense; public assistance program policies and regulations; applicable laws, codes, policies and procedures, including civil and court procedures; basic human behavior; and social problems and resources. Skill in operating a personal computer and the associated office and agency software. Demonstrated ability to: communicate effectively both orally and in writing; perform addition, subtraction, multiplication, and division; calculate overpayments and track payments; testify in court proceedings; establish and maintain effective working relationships with clients, associates, law enforcement, other agencies and others; work independently; analyze data, recognize gaps and collect information; draw legal and supportable conclusions; prepare reports; apply principles of persuasion and/or influence; document data from interviews, forms, and documents; and organize own work schedule.

Preferred Qualifications
High school diploma supplemented by work experience and/or training involving human services program eligibility, case management work, or some legal work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Prefer knowledge of agency related software.

Special Requirements
All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.