Fossil Inc. is a global leader in the design, innovation, and marketing of fashion lifestyle and accessory products. At the heart of Fossil Inc.’s success is a commitment to fostering creativity and delivering the best in design through its two core businesses: Fossil brand; and a multi-brand watch and jewelry portfolio.
The globally-recognized Fossil brand is rooted in authenticity and a distinctive Modern Vintage design aesthetic. With over 350 stores worldwide and a strong global e-commerce business, it inspires creative souls the world over through its eclectic assortment of lifestyle and accessory items including watches, handbags, and clothing.
Fossil Inc. also creates fashion accessories for a number of other owned and licensed brands including MICHELE, DKNY, Michael Kors, and Diesel. The Company is constantly strengthening and developing its multi-brand portfolio through its core competencies in innovative branding, world-class design, and dynamic global distribution.
Fossil is looking for an energetic French Speaking On-Line Store Associate who has a passion for retail to join the team! This individual will provide a radical customer experience for end consumers and businesses by handling incoming customer telephone calls, emails and faxes. This will be accomplished by assisting customers in a courteous and professional manner while handling customer care issues, placing orders, tracking deliveries and responding to billing inquires while striving for a one call resolution. This service focused individual will also provide information to customers on warranty, repair and operation support for all Fossil manufactured products. Strong communication and problem solving skills are required. This is an excellent opportunity for entry level candidates who want to learn Fossil’s core business functions and move on to other opportunities within the organization!
Fossil is an Affirmative Action and Equal Employment Opportunity Employer. Anyone requiring special accommodations to our normal application process please email email@example.com and we will assist you.
Fluency in French & English required
Outstanding customer service
Successful sales ability
Excellent written and verbal communication skills
Basic Internet knowledge necessary (web browser, email)
Proficient in Microsoft Office (Outlook, Word, and Excel)
At Fossil, we are committed to helping you meet the challenges you face every day, no matter how they change, no matter what part of your life is affected. Our benefits program is our investment in you as an important contributor to our success, and we're proud to offer a highly competitive package. Listed below are some the great benefits that Fossil offers:
Matching 401k Medical, Dental and Vision
Casual work environment
Flexible spending account
Employee assistance program
Discount on licensed and Fossil brands
Paid time off
Life and AD&D insurance
Discounted gym membership
Free watch for new employees
Fossil digs the watch business while unearthing a place in the accessories and apparel niches. A leading mid-priced watchmaker in the US, it...