Front Desk Clerks: Night Auditor
Holiday Inn - Strongsville, OH

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TWIN TIER HOSPITALITY, LLC

JOB DESCRIPTION

JOB TITLE: Night Auditor/Front Desk Agent

REPORTS TO: Front Office Manager

____________________________________________________________________________

BASIC PURPOSE: Audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure TTH and hotel policies and procedures are followed and to prevent fraud.

ESSENTIAL FUNCTIONS:

1. Audit balance and report on all food and beverage outlets' (e.g., restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. (30%)

2. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. (25%)

3. Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. (20%)

4. Prepare and input statistics and income journal sheets for preparation of daily reports. (5%)

5. Balance and close all bank ticket codes, daily. (5%)

6. Run night audit final after insuring all revenues are in balance nightly. (5%)

7. Perform the duties of a Front Desk Clerk including express checkouts. (5%)

Knowledge and Skills:

Education: High School education or equivalent experience.

Experience: Accounting background preferred, but not required.

Skills and Abilities:
  • Ability to operate personal computer, cash register and calculator.
  • Ability to compile facts and figures.
  • Telephone and guest relations etiquette and skills.

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About this company
2,320 reviews
John Q. Hammons Hotels & Resorts has several rooms with a view. The hotel development company owns and operates approximately 80 hotels...