Front Office Clerk - Lemak Hoover - FT Days
Trinity Medical Center - Birmingham, AL

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1258587

About us:
Trinity Medical Center, a 534-bed regional referral center and tertiary-care facility, is located in Birmingham, Ala., and is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Trinity Medical Center offers programs and services in all medical and surgical areas, including Cardiology, Oncology, Neurology, Women's Health, Mental Health, Digestive Diseases, Geriatrics, Physical Medicine and Rehab, Sports Medicine and Emergency Care. There are more than 600 physicians on the Trinity medical staff representing 30 specialties and subspecialties. The hospital has been named an American Society for Bariatric Surgery (ASBS) Bariatric Surgery Center of Excellence.

Description

The Front Desk Clerk performs a variety of clerical duties while providing professional and courteous support to patients, physicians, and office staff.

The Front Office Clerk is responsible for all front office functions including patient registration, patient relations, insurance verification, handling

medical records, filing, cashiering, telephone duties and computer work.

Duties include but are not limited

to:
·

Ensures that the physicians and mid-level practitioners have the necessary information to see patients efficiently.

·

Works at the reception desk. Greets all patients, family members and others warmly using good customer service skills.

·

Communicates with patients and providers.

·

Answers telephones when necessary and accurately documents messages.

·

Checks-in patients and properly documents registration.

·

Verifies insurance and patient demographics and enters information into computer system.

·

Files medical records.

·

Retrieves medical records and delivers to appropriate providers or department.

·

Copies and faxes information.

·

Collects co-pays and other payments from patients.

·

Follows through with assignments and informs supervisor if unable to complete task.

·

Maintains strict patient confidentiality according to HIPAA guidelines.

·

Performs related work as required.

·

Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement".

Qualifications

CHS Employees

MUST

obtain their supervisor’s signature on the

Job Posting and Transfer Request

(Form 23), and submit the form to Human Resources within the job posting period,

in order to complete the application process

. Form 23 is available from Human Resources or your supervisor.

EDUCATION

:

High School education is required.

All applicants are required to submit an official high school transcript or GED certificate verifying their level of education at the time of their interview.

This transcript must be in a

SEALED

envelope from the school or agency.

EXPERIENCE

:

One to two years experience in a medical office setting required.

Job

Clerical Support

Primary Location

AL-Birmingham

Organization

Trinity Medical Center

Working Location

Hoover

Shift

Day Shift

Forecasted paid hours per shift

8

Forecasted hours per pay week

40

Employee Status

Full-time

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