To efficiently manage the operations of the pharmacy, including human resources functions and all financial aspects; to provide prescription product and appropriate service and consultation to every customer; and to supervise pharmacy technicians, clerks, graduate interns, student interns and registered staff pharmacists in compliance with federal and state laws and store policies and procedures.
•Takes all steps required to fill prescriptions in compliance with all laws, regulations, and company policies and procedures regarding the sale of pharmaceuticals including: retrieves the product(s); counts, pours, or measures out the required quantity according to established company methods and procedures; affixes the label permanently to the container; and performs a final audit of the prescription.
•Assists with and responds in a courteous and professional manner in accordance with PPCS guidelines to questions from customers and physicians in regards to knowledge of prescription and health related products and issues.
•Offers advice and professional consultation; acts as a role model to the pharmacy team; efficiently handles customer complaints; and directs pharmacy operations to keep wait times to a minimum.
•Responds to telephone requests from customers, physicians, and vendors that require the expertise of the pharmacist.
•Communicates and cooperates with associates, physicians, and customers in all pharmacy related areas.
•Ensures participation of staff; actively promotes and participates in a variety of Clinical Programs.
• At a minimum, ensures there is an immunizer in each location supervised, where allowable by law.
•Maintains CII ordering records, along with CII Monthly audits.
•Holds bottom line responsibility for the financial performance of the pharmacy, including assisting with the budgeting process, monitoring pharmacy reports, having the knowledge of direct competition; and implementing pharmacy promotions.
•Directs and ensures timely implementation of company policies, procedures and programs; and enforces professional and operational standards, including compliance with legal regulations.
•Maintains all state and federal record keeping for controlled substances.
ESSENTIAL FUNCTIONS UNDER CERTAIN CIRCUMSTANCES:
•Accepts written prescription or refill information from customers; confirms completeness of patient’s records and requests missing information as appropriate; and retrieves customers’ pharmacy records for verification.
•Accesses the pharmacy computer to obtain complete patient records (on both cash and third party prescriptions) and verifies third party plan parameters.
•Orders product from distribution center or other appropriate source as necessary.
•Stocks pharmacy product orders to specific bay locations.
•Trains pharmacy technicians, clerks, graduate interns, student interns and registered staff pharmacists; provides feedback on their performance; and amplifies their professional understanding of their role in the pharmacy.
•Responsible for meeting all state regulations and company policies regarding pharmacy technician licensure and training.
•Maintains inventory levels to company goals; rotates stock; and utilizes rx return process.
•Builds and prints third party reports
•Operates customer sales register by processing individual customer purchases over the scanner or utilizing a scan gun; accurately reads and records prices for items which will not scan.
•Totals customer orders; collects cash, checks, credit cards, gift certificates, and coupons from customer; and enters amount and type of payment in accordance with established company policies and procedures.
•Accurately counts out appropriate change to customers.
•Bags all products; affixes the receipt to the bag; and places company stickers on items which are not in bag.
•Schedules pharmacy associates in accordance with company guidelines and customer demands.
•Participates in the hiring and interviewing process for technicians and staff pharmacists.
•Conducts annual performance appraisals for members of the pharmacy team; and makes recommendations for promotion of staff pharmacists and technicians, including merit raises for hourly associates.
•Follows proper steps of progressive discipline when performance of a pharmacy team member does not meet company standards.
•If head pharmacist, report discipline to PDM or store director
•Adheres to Department Appearance Standards (DAS) and dress code standards; directs pharmacy team in maintaining the professional appearance of the pharmacy.
• Knows the location of general over the counter merchandise.
•Manages the completion of all inventory reports.
•Monitors third party profitability by implementing the proper processing of third party plans
•Oversees the filing of papers, and keeps the pharmacy equipment and area clean and organized.
•Ensures that bags and vials are replenished; trash is removed; and floor is swept.
•Attends company meetings for purposes of training, coordinating plans, and communicating policies and procedures.
•Performs competition price checks.
•Assists in merchandising and product selection in OTC area.
•Performs other duties as assigned by the Pharmacy District Manager, District Manager and Store Director.
•Participates in all company sponsored programs where allowed by state law.
•Participates in all company marketing programs.
•Exposure to compounding chemicals.
•Exposure to cleaning chemicals.
•Must have a college degree in Pharmacy (BS or Pharm D).
•Must pass the NAPLEX or California Board (for California license).
•Must pass the State Law Board.
•Must hold a valid state license.
•Must complete continuing education hours as required by law.
•Ability to readily adapt to changes in schedule specifications and work priorities as the business and customer needs demand.
•Ability to cooperate with others and work as part of a team.
•Must complete all required state, federal and company training programs. (i.e. HIPAA, CDR, I-pledge, etc.)
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
SUPERVALU - Pharmacy - 4 months ago