Funeral Director/Embalmer
Carriage Services, Incorporated - Fort Walton Beach, FL

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Summary and Mission

Through meeting with client families and arranging memorial services, ensures that every client family is presented every option and that their experience with the business is of the highest quality, most professional and ethical service possible.

Key Responsibilities

Responsibilities and essential job functions include, but are not limited to the following:

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Meets with client families to listen and arrange personalized memorial services.

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Ensures proper paperwork, including permits and certificates are timely and in accordance with relevant laws and regulations.

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Conducts and attends services regularly.

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Understand and implements Company provided training to ensure every client family is presented with all service and merchandise options.

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Works on-call/first call, as needed.

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Utilizes systems to review merchandise options, enter contracts and complete necessary forms, without supervision or assistance.

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Oversees all employees participating in services, ensuring that each member of the team and understands their individual role and is professionally representing the location.

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Appropriately uses corporate support.

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Contributes to the overall efficiency of the location by maintain open and effective communication and maintaining accurate and timely client files.

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Acts to improve market share through participation in community events, groups and/or organizations.

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Other duties as assigned.

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Qualifications

Experience and Education

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Licensed Funeral Director/Embalmer license and/or the ability to obtain license in the State of Florida.

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A minimum of 3-5 years of experience as a Funeral Director/Embalmer.

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Demonstrated willingness to participate in growing market share through community involvement.

Knowledge, Skills and Abilities

Working knowledge of sales and customer service, including:
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Ability to read, write, and speak English fluently.

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Maintain a positive attitude and working environment, through organization and communication.

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Ability to actively listen.

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Ability to communicate effectively with internal, as well as external customers, community leaders, clergy, and grieving client families.

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Tactful and professional when dealing with complaints.

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Attention to detail and follow-through.

Licenses and Certifications

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Valid state issued driver’s license in good standing and acceptable driving record.

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Valid Funeral Director/Embalmer License.

Other

Travel

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This job does not generally require travel.

Supervisory Responsibilities

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This job does not have any supervisory responsibilities

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Physical Demands

While performing the duties of this job, the employee is regularly required to:

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Lift up to 100lbs.

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Push and Pull regularly.

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Ability to stand for prolonged periods without rest.

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Ability to perform work when awakened from sound sleep.

Carriage Services, Incorporated - 2 years ago - save job - copy to clipboard
About this company
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