General Manager / Assistant Manager
McAlister's Deli - Cincinnati, OH

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Job is located in Dayton, OH.

Medical / Dental Insurance
401k
Meal Benifits
Salary and hourly positions based on experience
Bonus Plan for salary postions
Upto 2 Week Paid Vacation
ESSENTIAL DUTIES & RESPONSIBILITIES
Include the following. Other duties may be assigned.
Able to perform all duties and responsibilities of a cook, line server, and cashier
Coordinates activities/tasks of employees

Responsible for employee relations, including:
o Attracting and selecting;
o Training and developing;
o Motivating, rewarding and retaining; and
o Counseling and terminating.
Controls the cost of purchased goods through sales and inventory driven initiatives
Controls the cost of labor through effective hiring, management of wages and sales driven initiatives
Manages the overall physical plant, including maintaining sanitation and operational standards to corporate or municipal requirements
Responsible for all cash handling practices and related security
Adheres to and continually reinforces quality, food and cleanliness (QFC) standards.
Models legendary service, including effectively addressing and resolving customer and employee complaints
Monitors and manages operational/financial targets to meet or exceed budgeted expectations, including VOG Results, Sales, Labor and Food
Develops long term sales growth initiatives
Manages administrative procedures of the restaurant to meet or exceed corporate expectations
Participates in regular regional meetings and conducts store meetings as appropriate
Execute same duties and responsibilities when participating in outside events
Audits employee files
Develops quarterly staffing plans
Completes training program with one new employee
Cross-trains one tenured employee
Leads Regional Assistant Manager meetings
Attends one QFC with an RM
Achieves a minimum of 10 VOG responses/week

Creates/executes 30-day VOG, including plans to increase:
o Guest Service
o Food
o Cleanliness
o Overall Food Satisfaction
Balances General Ledger to within $10

Meets or exceeds the following period targets:
o Sales (by 10%)
o Labor
o Food
Quarterly hourly turnover rate below 65%
Weekly labor variance 0 to -2 hours.
Leads store level management meetings
Conducts pre-shift meeting daily
Accurately completes daily checklists each shift
Maintains restaurant's employee training Progress Chart
Passes a QFC performed by a GM or RM while running a shift
Interviews, hires and conducts an Orientation
Works one shift/period in the kitchen
Makes five follow-up calls on taco bars
Generates two contacts/week for LSM and/or works with RMS on LSM plan
Ensures 50 Qdoba Cards are distributed in one shift
Forecasts weekly sales +/- 3%
Updates PAR levels and order guide
Prepares GM recap
Generates, troubleshoots, and prepares week-end paperwork
Writes an effective schedule to 0 hours.
Completes all MIT tests and skills
Completes shift cards
Able to work a 50 - 55 hour workweek.
Manage all employees/managers within the restaurant on assigned shift

QUALIFICATIONS/ EDUCATION/EXPERIENCE
Must meet the minimal criteria in background check
Must successfully complete in-house management training program, including satisfying all requirements of current restaurant management career ladder
High School degree or equivalent
Previous management or supervisory experience preferred
Αge requirements may apply in order to remain in compliance of State and Federal Law
Ability to read, write and communicate in English, with the ability to communicate in Spanish helpful
Fundamental math and computer skills
PHYSICAL DEMANDS
Include the following. Other duties may be assigned.
May be required to lift up to 50 lbs.
Required to operate/access equipment set at standard heights, while walking or standing during entire shift
Must reach, bend, stoop, lift, wipe and climb
Some repetitive motion may be required
WORK CONDITIONS
The job entails a minimum commitment of 50-55 hours a week-shifts of varying times and varying lengths
Must be available and willing to work a variety of days/times, including:
o Evenings/Late night
o Weekends
o Early mornings
Must be accessible and available during restaurant operating hours
Fast-paced restaurant environment, sometimes stressful
Must have access to adequate transportation and complete the administrative driving requirement, including a valid driver's license and proof of current auto insurance
Complete work required within a limited space
Employee will often work in a hot environment with heavy and sometimes heated equipment.
Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions and falls.

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