General Manager - 00296-Coconut Point, FL (Estero, FL)
Johnny Rockets - Coconut Point, FL

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Summary of Position:
At Johnny Rockets, we pride ourselves on creating a fun and energetic workplace that sparkles with flair and excites the senses! For people who need a break from the typical take-a-number, hurry-up fast food mentality, Johnny Rockets is the All-American hometown hamburger and malt shop that brings back the service, basic values and optimism that are all too rare these days.

As a General Manager, you will be responsible for the Restaurant’s sales and profitability results through effective people and performance management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Achieve restaurant unit financial plan, including P&L and inventory management.
  • Model superior Guest service skills for all staff to follow.
  • Manage the team to ensure that not only is their job performed properly, but also they are managed in a positive manner that results in a great guest experience.
  • Build Guest loyalty to ensure repeat guests.
  • Drive profitability of the restaurant through positive management of food and labor.
  • Ensure all people and profit systems are utilized on a consistent basis.
  • Handle Guest concerns “right here and now.” Each Guest transaction must be handled in a way that spreads Johnny Rockets’ reputation in a positive manner.
  • Ensure the Guest Promise is being followed by every crew member on every shift.
  • Evaluate the local market to come up with Local Store Marketing/Communications plans to support restaurant sales growth.
  • Maintain a positive and upbeat attitude toward Guests and team members. This is a service position meaning that you always service either an internal or external customer.

SUPERVISORY RESPONSIBILITIES:
  • Manage subordinate supervisors who supervise up to 20 team members (shift size varies). Responsible for the overall development and evaluation of team members.
  • Constantly scout and hire great talent; continuously recognize and develop this talent.
  • Onboarding and training of newly hired team members.
  • Handle all employee relations issues including discipline and documentation.

EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) and three to five years’ related restaurant management experience. ServSafe or Food Safety Certification required. Knowledge of Aloha and MenuLink systems a plus.

Johnny Rockets is an equal opportunity employer that believes in having fun!

Johnny Rockets - 15 months ago - save job - copy to clipboard
About this company
121 reviews
Johnny Rockets is an international restaurant chain that provides the food, fun and friendliness reminiscent of feel-good Americana. We...