The General Manager - Railroads (forthwith called the GM), reports directly to the Director of railroads and is responsible for the coordination of efforts between all railroad departments.
The General Manager must achieve performance goals with optimum safety, economy, efficiency, and effectiveness ensuring profitability of all departments.
The GM is responsible for establishing operating budgets based on yearly projections (graduated in monthly increments to show seasonal variations) formulated in conjunction with historical data and future projections from local management and the Operations Marketing Department. Once the railroad budget is established and approved, the GM will establish methods of on going controlled surveillance of both the quantitative and financial measurements. Quantitative measurements will be compared to goals and budgeted financial projections will be compared to actual performance by month.
The GM will have the responsibility of controlling expenses in all areas of the operation. The GM will be accountable to ensure all company policies and procedures are being followed by employees in his charge and all are administered fairly and equitably.
The GM will prepare and conduct performance appraisals for all managers and personnel reporting to him directly and approve all performance appraisals prepared by managers and supervisors prior to review with the personnel reporting to them, to ensure equality and effectiveness.
The GM will administer wage increases consistent with established budgets, skill level achievements, and safety and employee behavior toward their job responsibilities. The GM must maintain sufficient and relevant marketing knowledge to continuously monitor and support increased railroad revenue, and growth in customer base.
Selection, training, and positive motivation of a viable management team to conduct company business and guide manageable and profitable company growth is central to GM responsibility.
This GM description is general and illustrative of the type of duties required for this position. This description is not all inclusive and is not meant to be a detailed description of each and every duty performed by the incumbent, but established as a guideline and basis for sound
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
To manage, direct and provide insight and follow up to all departments within the railroad.
To establish operating budgets from forecasts provided by historical data and department manager input.
To establish performance goals, quality standards, and monitor both quality and quantity of all facets of the railroad, ensuring profitability.
Have sufficient experience or equivalent working knowledge and understanding of all railroad operations
To manage and insure a positive relationship between all of our customers including but not limited to our class one partners, Freight customers, and other interchange partners.
Accountable for the planning, coordination, and implementation of all railroad activities, assuring optimum economy while maximizing efficiency ensuring profitability of the company.
Accountable for asset utilization. This will entail routine evaluation of Railroad requirements, capital improvement projects to maximize efficiency. Excess assets and facilities will be offered as a revenue source.
Accountable for the selection, training, and motivation of a viable management team to conduct all railroad business and guide its day to day management and profitable growth.
Accountable for customer satisfaction through personal contact and management of systems providing accurate accountability of car location, car hire, demurrage, receivables, and efficient movements of each car move.
Accountable for the development, approval, and periodic review of operating procedures for all railroad activities. This area will include all technical, operational, and support functions.
Accountable for the development of budgets and operating plans to not only outline departmental budgets and activities, but also complement the corporate strategic plan.
Accountable for the development and adherence to safety and environmental law compliance. This will include adherence to all company policies and procedures in the areas including long term protection from future company liabilities.
Accountable for the preparation and administration of performance appraisals for personnel reporting directly to him. Review and approve all performance appraisals prepared and administered by subordinates.
Trainmasters, Salaried Employees, Office Services, Supervisors, and hourly employees in operations department, locomotive department, car repair department and track department.
Indirectly Supervises or supports :
Dispatching, Customer support and billing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelors degree in related field and minimum 12 years relevant job-related experience. Two additional years of relevant experience can be substituted for each year of education shortfall.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.