General Utility Worker - Housekeeping
ARAMARK Parks and Destinations - Baltimore, MD

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ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as the industry leader in FORTUNE magazine's "World's Most Admired Companies," and as one of America's Largest Private Companies by both FORTUNE and Forbes magazines. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000 employees serving clients in 22 countries. Learn more at

Our Parks and Destinations group specializes in serving consumers; recreational and entertainment needs in national and state parks, zoos, aquariums, science centers, museums and other day-use cultural attractions.

The scope of our operations includes operating lodging, conference and meeting space, houseboats and other marine activities, retail merchandise shops, fine dining restaurants, and interpretive tours in some of this country’s most pristine protected lands and national parks.

We have been active partners with the National Park Service and various zoos, aquariums, and other cultural attractions for over 20 years, providing high-quality visitor services in numerous locations across the United States in over 12 states. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.

Some of the national and state parks in which we operate include:

Asilomar Conference Center, California

Denali National Park, Alaska

Glacier Bay, Alaska

Lake Powell Resorts and Marina, Arizona

Zephyr Cove Resort & Marinas, Nevada

Mesa Verde National Park, Colorado

Olympic Peninsula, Washington

Togwotee Mountain Lodge, Wyoming

Position Summary:
The Housekeeping Utility Worker serves a variety of essential roles which include quality room cleaning, linen and supply deliveries, restocking utility closets, deep cleaning the lobby and pool floors, operating cleaning equipment along with other miscellaneous duties. Utility Workers are required to maintain a safe sanitary work environment. Utility Workers are also required to gain an extensive knowledge of the proper use and cleaning techniques for housekeeping equipment including but not limited to floor scrubbers, utility carts, vacuums, pool tile cleaner, and other cleaning equipment.

Essential Functions:
Ensure a clean, safe and pleasant atmosphere is maintained in the lodge at all times

Perform any opening and closing side work as required

Maintain utility closets and storage areas and ensure they are kept clean

Ensure at all times that safety guidelines and company quality standards are adhered to

Maintain positive attitude in high stress situations

Operate floor scrubber machine – set-up, load, run and clean once process is complete

Maintain vacuum machine cleanliness – ensure filters and containers are frequently emptied

Place clean linens and supplies on correct shelves ready to be used again

Keep lobby floors swept and mopped at all times

Empty all trash bags and keep trash dumpster areas clean

Utility Workers may be required to work the evening cleaning vending areas, cleaning equipment, and organizing utility closets

Report any safety hazards or unsafe conditions and practices to manager immediately

Report to work in proper uniform

Must be flexible and willing to work a varied schedule

Must be well groomed and maintain a high level of professionalism at all times

Report to work on time and in complete uniform

Other duties as assigned

Status and Scope:
Reports to The Housekeeping Supervisor or Director of Quality Assurance

Must be able to work independently and finish tasks in a timely manner

Must be able to accurately carry out instructions

Must be able to do repetitive tasks

An attention to detail focus is vital to ensure the highest standards of cleanliness are maintained

Must be fluent in the English language

Equipment Used:
Radio/Telephone, Floor/Carpet Scrubber, Utility Carts, Cleaning Products, Hand Tools, Cleaning Tools

Travel Requirements: Little or No Travel ( >10%)

Lifting Requirements:
HEAVY - Lifting 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds

Physical Requirements: BENDING CONSTANT