The individual will support the delivery of the North American Service Business with all tasks related to resource planning for a predefined unit. This includes managing the consulting resources schedules and making decisions around staffing requirements according to delivery priorities. The individual also ensures correct staffing data entry in our internal systems.
The individual will report to the worldwide Resource Planning Lead and collaborate closely with the North American Delivery Management. The role will be based in Uniontown, PA.
Resource Planning System Maintenance
Staffing Escalation Coordination
Personal Time Off tracking
General administration support to Delivery Lead
MINIMUM REQUIRED SKILLS & EXPERIENCE
Bachelor’s Degree and 2-4 years professional work experience in a related field
Able to work with moderate supervision/guidance
Identifies problems and all relevant issues in straightforward situations; generates possible solutions, assesses each using standard procedures and makes a sound decision
Understands the key business drivers relating to own area; uses this knowledge to focus own work
Good general understanding of electronic business systems
Very good interpersonal, communication and organization skills
Proficient in Microsoft Office, in particular Excel