Guest Services Representative
Homewood Suites by Hilton - Miami/Blue Lagoon - Miami, FL

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Prior front office hotel experience preferred

Must be able to work a variety of day/night and weekend shifts

Able to be stand for duration of shift

Excellent interpersonal & communication skills

Ability to exceed guest expectations

Computer experience required

An energetic personality
At Homewood Suites by Hilton, Miami Blue Lagoon , our Guest Service Agents are our ambassadors of great Hilton service as they are often are the first team member to welcome our guests and shape our guests personal travel journey!

Our Guest Service Agents are a key part of our Front Office team and they are responsible for providing a warm welcome to each guest and ensuring guest satisfaction during their stay. The Guest Service Agent completes guest registrations, establishes guest payment options and updates folio transactions in the Hilton OnQ system, all while providing prompt, courteous and memorable guest service.

Guest Service Agents ensure all transactions meet Hilton's high standards of quality and friendly personal service. The ideal candidate is someone who is outgoing with an upbeat personality and proven skills to provide outstanding customer service. Are you ready to shine at Homewood Suites by Hilton, Miami Blue Lagoon ? Apply today!