HIM Coordinator - Full Time - Englewood
Patient Account Services - Palm Harbor - Palm Harbor, FL

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Job Summary –

Under the direction of a shared Facility Health Information Management Leader, the Facility HIM Coordinator will assist as needed in the day-to-day HIM departmental clerical activities. This position will serve as the on-site initial point of contact when the HIM Leader is off-site for the Facility Leadership and the Medical Staff. Acts as facility liaison to the Facility HIM Leader and Regional HIM Director as needed.

Duties Include But Are Not Limited To

Initial on-site point of contact when HIM Leader is off-site for Facility Leadership and Medical Staff

Assists Facility HIM Clerks and Birth Certificate Clerks with questions

Assists Facility HIM Leader in employee training and development

Enters applicable unbilled reason codes (URCs) into HPF and MEDITECH on a daily basis

Adheres to documented and established workflow guidelines as it relates to managing facility work queues

Assists in the processing of walk-in requests for Release of Information

Retrieves discharged medical records from various nursing units and ancillary departments as needed

Assists in reconciling retrieved medical records against patient discharge listings working closely with patient care units to ensure receipt of all records no later than the morning after discharge/visit

Ensures that facility based HIM function productivity and quality standards are maintained or exceeded

Assists physicians in record completion activities

Provides training and education of record completion enabling technology (hCare/Portal)

Routes loose reports and/or late documentation to document imaging for scanning as needed

Requests and returns paper records from off-site storage as applicable

Retrieves and prints medical records from microfilm as applicable

Assists in opening HIM mail and routes medical record requests to Release of Information for processing

Maintains or exceeds established productivity standards while achieving or exceeding established requirements for accuracy

Practices and adheres to the "Code of Conduct" philosophy and the "Mission and Value Statement"

Other duties as assigned


Knowledge, Skills & Abilities

Possesses general knowledge in the subject of patient privacy

Possesses general knowledge in the subject of Corporate Records Management guidelines

Technical Skills – ability to apply, review, and educate on equipment and processes

Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task

Communication - communicates clearly, proactively and concisely with all key stakeholders

Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectation

Policies & Procedures - articulates knowledge and understanding of organizational P&Ps

PC Skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required

Work Independently – is self-supporting; not needing to rely on others to complete a job

Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time


High school diploma or equivalency preferred


A minimum of one year of HIM department experience with a concentration in incomplete record management is strongly preferred


RHIA or RHIT preferred


Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.