HP Printer Service Technician - Fort Worth
Denitech - Fort Worth, TX

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**We are currently seeking technicians trained in HP machines.**

Providing service in a timely response while troubleshooting, repairing and maintaining customer office equipment to the highest possible efficiency within a designated territory. Normally reports to a Field Service Manager.

  • On-site maintenance and repair of copier and multi-functional products in an efficient and cost effective manner.
  • Ensure a high level of customer satisfaction.
  • Maintain current technical knowledge.
  • Maintain and manage a territory of customers.
  • Maintain proper parts inventory in vehicle.
  • Maintain and complete accurate record keeping and processing of paperwork.
  • Maintain all company issued tools, computers, phones, etc.
  • Use diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures.
  • Attend meetings as necessary or required.
  • Meet Global performance benchmarks.
  • Attend in-house or off-site training as directed.
  • Requires valid driver's license, clean driving record and minimum levels of auto insurance.
  • Other duties as assigned. Management reserves the right to add or delete duties as deemed appropriate.
  • High School Diploma or GED equivalent.
  • Minimum of 2 years of direct related experience. Xerox, Sharp or HPexperience desired.
  • Manual lifting up to 50 pounds.
  • Intermediate computer skills including Microsoft Office Products and internet
  • Strong electro/mechanical skills or equivalent experience.
  • Strong communication skills, organizational skills, and time management.
  • Attentive to details.
  • Critical thinking skills to assist in problem solving.
  • Strong Teamwork and customer relations skills.
  • Able to handle more than one responsibility at a time.
  • Independent work skills and able to work under deadlines.

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