HR Administrative Assistant/ Receptionist
TTI Floor Care - Glenwillow, OH

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Job Description:
This position’s primary role is an Administrative
Assistant to support a lean, fast-paced HR department in
a demanding business environment, as well as performing
front desk receptionist duties as needed. This position
will assist in a variety of special projects to support
other departments throughout the Company as business
needs arise. This position must successfully manage
multiple, conflicting priorities in a calm, collected
manner and think efficiently.
General HR Administrative Support/ Special Projects
  • Place orders for employee programs on behalf of the
Company (including but not limited to flowers, memorial
donations, lunches, etc.)
  • Complete employment verifications via
phone/fax/written correspondence.
  • Develop and communicate all general company
communications (employee perks, raffles, office related
notices, etc.) and announcements via email, and include
communication posting on the Company portal and bulletin
  • Perform general HR-related administrative requests
(i.e. draft correspondence, tracking reports, phone
listings, office seating chart, etc.)
  • Maintain and update employee bulletin boards and HR
intranet page (i.e. required State and Federal posters
and other employee postings)
  • Schedule HR meetings and track attendance.
  • Enter all non-pay related employee changes (i.e.
addresses, title, manager, name changes, etc. in HR
  • Track hourly performance review scores.
  • Assist with new hire on-boarding:
o Process new employee’s Form I-9.
o Collect and sign off on all new hire paperwork.
o Work with hiring manager & HR team to set up first
week orientation schedule.
  • Create, process, and maintain Human Resources
personnel & medical files for all employees.
  • Administer HR-related employee programs as identified
(i.e. Carpet Washer loan).
  • Generate ideas for process improvement and/or problem
resolution as recognized.
Reception Duties (Answer Inbound Phone Calls & Greet
  • Operate telephone switchboard to receive and transfer
calls to personnel designated by caller or nature of
  • Use paging system as necessary.
  • Receive visitors and contact personnel requested by
  • Provide all visitors with security badges and direct
or arrange for escort of visitor to proper location in
the office.
  • Maintain reception area, place orders for coffee/tea,
sugars, stirs, and waters as necessary.
  • Continuous improvements to phone messaging system to
automate inbound calls. Provide weekly updates of
inbound call types.
  • Ensure that reception area and switchboard are covered
during regular business hours by coordinating with
backups to confirm coverage for vacations, and break
Assist with External Recruiting Activities
  • Schedule and coordinate all job candidates interviews
and follow up debrief sessions with appropriate
interview team members.
  • Distribute and collect pre-employment paperwork from
job candidates.
  • Initiate background check process for potential hires.
  • Maintain Applicant Tracking System (ATS):
o Posting open job positions
o Removing closed requisitions & assigning appropriate
disposition codes
o Sending communications emails/letters to job
applicants to include directions, application,
self-identification form, interview team list; TBNT
o Making applicant status changes in ATS
Other Duties as assigned

Job Requirements:
  • High school diploma or equivalent required;
Associate’s degree in Business or Communications
  • 3+ years of related office work experience in relevant
fast-paced, demanding business environment to include
phone reception and/or administrative assistant duties;
previous experience within an HR department preferred
  • Strong work ethic with excellent attendance; must be
on-time and reliable
  • Strong understanding of intermediate administrative
support requests, formats, procedures, etc.
  • Working knowledge of general HR and business concepts
highly desirable
  • Proven ability to maintain confidentiality of
sensitive information
  • Must exhibit ability to work in a calm, collected
manner under pressure
  • Must possess excellent interpersonal skills and strong
customer focus
  • Must demonstrate strong written and verbal
  • Must display high degree of professionalism (i.e.
office image and dress) with a positive approach;
demonstrated ability to interact professionally and
effectively with diverse group of people
  • Proficient in Microsoft Word, Excel, Powerpoint, and
office equipment
  • Team player with ability to work independently under
minimal supervision; self starter that possesses a sense
of urgency
  • Detail-oriented with strong commitment to quality,
accuracy, and continuous improvement
  • Demonstrated ability to process information quickly
and successfully manage multiple priorities in
fast-paced, high volume environment
  • Results-oriented with outstanding time management,
organization, and follow up skills
  • Proactive change agent with focus on continuous
  • Creative, yet practical with problem-solving
  • No Travel required
Req. Code : 675
Division/Department : Corporate

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