HR Manager-Employee Relations
EBSCO Publishing - Ipswich, MA

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HR Manager, Employee Relations

Lead and advise the HR Employee Relations team toward the accomplishment of department objectives in the areas below:

Manager support

Employee Relations


Communication & Training

Employee Events

Business Continuity & Regulatory Compliance

Primary Responsibilities:
Manager Support :
Work closely with EP management team and provide decision support – stay in touch

Foster cooperative relationships with other managers and departments

Work with managers and individual contributors on performance and other issues

Employee Relations :
Recommend improvements to employee morale and retention

Conduct employee survey & analysis (active and exit)

Investigate employee complaints

Oversee employee recognition programs

Oversee AroundEP

Benefit s:
Oversee open enrollment, handle benefits communication & questions

Analyze success of programs and make benefits recommendations

Promote employee benefits to employees – reinforce positives and ensure materials are current

Administer chiropractor program

Manage employee leaves & returns

Manage Worker’s Comp

Communication & Training :
Develop training goals and budget, control expenses and measure success

Oversee coordination of manager training programs

Oversee employee training programs

Coordinate with others to ensure distribution lists (i.e. email groups and SharePoint groups) are current

Participate in planning and coordination of AboutEP and oversee distribution

Employee Events & Fringe Benefits :
Develop employee events goals and budget, control expenses and measure success

Oversee coordination of employee events & giveways all offices

Business Continuity & Regulatory Compliance :
Maintain awareness of and comply with applicable regulations, such as HIPAA, ADAA, OSHA, FMLA, etc.; generate necessary reports

Oversee compliance posters

Maintain relevant documentation, identify and test key processes

Understand effects of new and proposed regulations


Bachelors Degree in Communications, Human Resources or related discipline

Microsoft Requirements:
Excel: 2+ to 5 years required

Outlook: 2+ to 5 years required

PowerPoint: 2+ to 5 years required

Word: 2+ to 5 years required

Preferred Skills:
Excellent written and verbal communication

Leadership/supervisory experience

Positive attitude & team player

Strong analytical abilities

Excellent interpersonal skills

Proven business analysis capability

About EBSCO Publishing: What We Offer

EBSCO Publishing is a leading provider of research databases for public libraries, colleges, universities, schools, hospitals, medical institutions, corporations and government institutions worldwide. The EBSCO Publishing Campus is located in Ipswich, Massachusetts along the banks of the Ipswich River. We are just minutes from the MBTA train stop and we provide 75% commuter rail reimbursement. EBSCO Publishing offers a competitive employee benefits package including Blue Cross Blue Shield health insurance, dental insurance, vision, short and long term disability, life insurance, and a retirement savings & profit sharing plan. Considered one of the top places to work in Massachusetts, EBSCO Publishing also offers a subsidized cafeteria, free coffee, an on-site fitness center with classes, and tuition reimbursement.

About the Human Resources Department
When you join EBSCO Publishing as an HR Manager, Employee Relations, you will contribute your skills to the Human Resources Department in Ipswich, MA. This department is responsible for personnel aspects including job recruitment, hiring, performance management, compensation, organization development, safety, benefits, and training. Other professionals working in the Human Resources Department include recruiters, human resource managers, employee relations coordinators, technical recruiters, administrative assistants and more.

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