Hardware Technical Support - Technology Consultant III
HP - Clarksville, VA

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Hardware Technical Support - Technology Consultant III - 1008691 Description
      Hardware Technical Support

      Plan and coordinate the installation/de-installation of all Computer related Hardware in the Data Center to include the floor space planning, fiber infrastructure cabling, power/environmental requests. Maintain support documentation relating to the cabling of the installed/planned hardware in the Data Center . Provide second level support for hardware related problems. Coordinate hardware maintenance functions with vendors and other functional groups in HPES. Participation in on-call support will be a requirement.

      Minimum 2 years experience

      Candidate must be able to get a clearance, or US Citizen.

      Secret clearance is preferred.

      No relocation.

      Education and Experience Required:

      5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).

      Knowledge and Skills Required:

      · Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise. Has led small team in delivery of a specific deliverable.
      · Has mastered at least one technical discipline with strong knowledge in at least three major technology areas. Possesses advanced level of business, technical, or functional knowledge.
      · Has ability to perform/drive resolution of problems on combinations and interactions of products. Ability to apply technology and consulting to solve a client business problem.
      · Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.
      · Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
      · Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
      · Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
      · Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

      Job - Services
      Primary Location - United States-Virginia-Clarksville

      Schedule - Full-time
      Job Type - Experienced
      Shift - Day Job
      Travel - No

      About this company
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      Hewlett-Packard Company, or HP, is a multinational information technology corporation headquartered in Palo Alto, California, USA. HP got...