Head of Infrastructure Delivery — Barclaycard US (Director / B7)
Barclays - Delaware

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The Company

Barclays is a global financial services provider, engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services all over the world.

With over 23 million people using our payment services across the globe, Barclaycard is a brand that's recognised and trusted by customers worldwide. We've also a reputation for innovation, and providing solutions that make payments simpler for everyone.

Making payments simpler for our customers - be they consumers, retailers, businesses or governments - isn't just down to innovation alone. Behind the technology, you'll find a team of talented people dedicated to making customers' lives easier. Join their number, and you'll quickly discover what makes Barclaycard so special. Just like them, you'll work in an open, free and empowering environment.

In an effort to develop a US consumer presence, Barclays bought Juniper Financial Corporation in 2004. Juniper's model - partnering with leading U.S. companies to deliver a co-branded credit card, was a great fit with our culture of customer-centric innovations.

The Role

A critical and strategic IT Infrastructure role facing off to senior

operational and technology leaders in Barclaycard US, and the broader global Barclaycard and GTIS organisations.

You will be

leading and managing the Infrastructure run, change and strategic planning / delivery activities through a global team of circa 140 people, for our Barclaycard US (part of the Retail and Business Banking division) business headquartered in Wilmington Delaware, USA.

The role sits within our Global Technology Infrastructure and Services (GTIS) function of over 4,000 employees providing engineering, deployment and support for all infrastructure technologies and platforms across the whole of Barclays: Corporate Bank, Investment Bank, Wealth Management and the Retail and Business Banking (RBB) divisions.

GTIS has a significant level of business and technology exposure and requires rapid, structured and creative thinking to support the dynamic needs of our businesses.

The Person

You will possess a


infrastructure background at a leadership level, with extensive experience of delivering run and change services into a business line (must be one or more of credit

cards / payments or generic Retail Banking).

To be successful, you must possess proven ability to

build trust,

develop and maintain strong

stakeholder relationships - able to ensure effective infrastructure delivery at both a strategic and operational level in an agile and fast moving customer-facing technology environment.

From a leadership perspective, you must be a strong people leader and manager with experience of building high performing leadership teams - managing circa 140 people delivering infrastructure services in a global matrix structure.

Leadership, agility, boldness, innovation, commercialism and challenge are words that you must be able to associate with your experience and approach.

What are we offering?

A global role with the remit and opportunity to help create a paradigm shift and shape the future of the Retail Banking industry! We offer competitive salary packages, a discretionary annual compensation award and a comprehensive and competitive employee benefits scheme.

We'll judge you on your ability and nothing else.

Talented people are the foundation of our success.

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