Health & Human Services Program Manager - Senior Manager++
Accenture - Arlington, VA

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Organization: Management Consulting, Health & Public Service
Location: Washington DC Metro Area
Level: Sr. Manager
Travel: 80%-100%

The Health & Public Service operating group serves health organizations, government agencies, institutions and nonprofit organizations worldwide providing a broad range of consulting, technology, system integration and business processing services

Accenture's Consulting organization offers a full range of global delivery services-from enterprise solutions, system integration, technical architectures, business intelligence, infrastructure consulting, technology research/development, customer relationship management solutions, finance and performance management, human capital management, human resources transformation, supply chain management, and strategic business analysis.

Our consultants can expect to:
  • work with cutting edge technology
  • deliver high-quality solutions across multiple industries
  • work on a variety of projects ranging in both size and scope
  • receive continuous training
  • gain rapid career progression

The Program/Project Manager is responsible for developing and executing activities related to end-to-end program/project management, including project plans and estimates, scoping and requirements through implementation and deployment. They proactively manage work across different workforces if needed, monitor and report on execution of deliverables through all program/project phases. The Program/Project Manager is responsible to ensure overall quality of the project and act as the escalation point of contact.

Project/Phase Planning and Estimating
• Define the overall project scope with the project sponsor and key project/program stakeholders (e.g., delivery leadership team, solution architects etc.)
• Develop program/project/phase plans and estimates through negotiations with the project sponsor, key stakeholders, and/or client as required
• Determine needed deliverables, high level approach, project profile, responsible teams, overall project schedule/timeline, critical path by deliverable, productivity improvements, overall risks and planning assumptions using Accenture Delivery Methods (ADM) as required
• Drive/evaluate estimates by deliverable and work with teams to optimize and reduce overall estimates
• Create/consolidate project labor and expense estimate and generate work arrangement vehicles
End to End Phase/Project Management
• Manage the program/project from scoping and requirements through deploy for an end-to-end project or specific area of a project (e.g. build or test)
• Proactively manage and monitor execution of deliverables and status in an effective manner
• Understand the fundamental solution being developed/deployed - its business value, blueprint, how it fits with the overall architecture or business operations, risks, etc.
• Ensure that internal and external project resources with appropriate skill sets are provided
• Escalate issues to management which cannot be resolved at the program/project
• Ensure resolution of cross segment/team project issues, risks, and/or conflicts
• Manage critical path, dependencies, contingency and overall budget performance
(e.g. Estimate At Completion (EAC) vs. budget)
• Proactively eliminate critical path road blocks to help ensure successful delivery of
the solution
• Take steps to proactively mitigate project risk as defined/required in project plan.
Ensure stakeholders clearly understand what risks will or will not be mitigated
• Ensure project members effectively manage dependencies, budgets, and schedule
• Ensure the project stakeholders' expectations are understood and managed
• Report and manage overall project/release status back to the project sponsor and stakeholders
• Take responsibility for end-to-end solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications and focus on quality
• Validate that proper deliverable and phase stage containment is occurring where required, e.g., signoffs are scheduled and completed, dependent deliverables are completed, phase plans are completed and agreed to by project leads before the phase starts
• Manage all change requests, validate all budget/schedule impacts, obtain the stakeholders' commitment, and communicate approved changes to all teams
• Ensure peer and/or quality reviews are completed for each project and address findings with project team
• Review and be responsible for the overall development and integration of requirements
• Define the project iteration strategy. Manage and evaluate iterations
• Ensure that all requirements, project plans, and changes to commitment are communicated to all affected team members
• Manage relationships and coordinate work between different teams at different locations
• Manage relationships with all suppliers and subcontractors. Monitor their progress and adherence to the contract
• Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions
• Participate in quality management reviews
• Ensure that the project's assigned portion of the business case planned value is delivered.
People Management and Development
• Mentor and provide guidance to project resources
• Proactively assign work and provide instructions, advice and technical/business leadership and guidance to project staff; review work in progress in a timely manner and assess completed work for accuracy, required results and quality
Must be willing to travel up to 100%
        Basic Qualifications
        • Bachelor Degree
        • Minimum of 5 years experience in Human Services
        • Minimum of 5 years consulting experience leading large ($10M+) system implementation projects
        • Minimum of 5 years Eligibility experience
        Preferred Qualifications:
        • Cost Management
        • Operational Excellence
        • Operations Management
        • Project Management
        • Resource Management
        • Communications Management
        • Human Resources Management
        • Issue Management
        • Project Governance
        • Quality Management
        • Risk Management
        • Scope Management
        • Stakeholder Management
        • Time Management
        • Client Relationship Management
        • Demand Management
        • Service Change Management
        Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

        Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.

        Accenture is an Equal Opportunity Employer.

        Accenture - 19 months ago - save job - block
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