PRN is growing their business and we are looking for talented individuals that can share our vision of providing customers with superior customer service and support to help enhance long-term health!
At PRN Physician Recommended Nutriceuticals®, we provide the purest, evidence-based, and thus, most therapeutically potent omega-based nutriceuticals possible. In meeting these requirements, we stay current with peer-reviewed evidence and periodically reformulate our products in response to it. In providing the highest quality products to our doctors, we deliver premium products at reasonable prices.
We partner with physicians and optometrists who recommend our evidence-based nutriceuticals in order to enhance long-term health. PRN is committed to superior customer service and education supported by peer-reviewed clinical research that validates our products as a valuable and necessary adjunctive therapy. Our business proposition creates ongoing value to the medical and optometric practice through a financial and operational model that maximizes patient compliance.
The Health Coach Role is a Non-Exempt position reporting to the Senior Call Center Manager and compensation includes a competitive base salary plus the possibility of commission. Incumbents are responsible for achieving targeted sales goals by educating and promoting PRN products to a lead generated customer base regarding the PRN supplementation program as recommended by their health care provider and providing nutritional product coaching by utilizing detailed, in-depth knowledge of the company’s nutritional products and programs. Applicants should have an outstanding ability to communicate via the telephone.
Inside Sales - Be comfortable in selling product specific nutriceuticals by communicating nutritional program guidelines; following up with warm leads received and closing customers on service for their supplementation as recommended by health care providers.
Health Coach Support - Provide professional, courteous and knowledgeable nutritional product related guidance through both inbound and outbound communication.
Customer Service - Be professional, courteous and efficient, telephone, electronic, and interpersonal communication, through both inbound and outbound communication.
- Spanish and/or French fluency preferred but not required
- Bachelor's degree with a focus on Science/Health, such as Biology, Chemistry, Nutrition, Nursing, Public Health, ND, Wellness, Health Promotion or Dietary field
- Knowledge of vitamins & supplements preferred
- Advanced multitasking capabilities
- Requires ability to sit for prolonged periods of time
- At least 1-2 years sales/customer service experience
- Skilled in computer communications and data entry