Health Information Clerk - Health Information (SOCH)
Sisters Of Charity Hospital - Acute - Buffalo, NY

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Health Information Clerk –
  • Health Information (Sisters of Charity Hospital): Maintains medical record integrity through processing daily admissions and discharges, evaluates & corrects duplicate medical record numbers for patient data integrity and continuity of patient care, files and retrieves medical records, charts or scans late reports, answers the telephone, photocopies and faxes materials according to release of information policy, receives and greets the public, physicians, nursing, patients, and other HIM customers in a friendly and welcoming manner. Ensures timely completion of death certificates within NYS regulations. Responsible for electronically completing the functions of digital imaging and/or importing medical record documents, as well as performing manual operational duties as assigned to ensure the timely and accurate availability of patient information. Currently the medical record is in the transformation from paper to paperless. Going forward the record will be both electronic and paper, also known as hybrid. Therefore, associates must adapt to a hybrid environment for all job functions within the clerical position.

    REPORTS TO: Health Information Manager.

    SUPERVISORY RESPONSIBILITIES: None

    SKILL AND EDUCATIONAL REQUIREMENTS (MINIMUM):

    Education

    § High school graduate.

    § AAS Degree in Secretarial Science or Medical Office Assistant is preferred.

    § Successful completion of a medical terminology course is preferred.

    Experience § Previous experience in a hospital HIM Department or medical office preferred.

    § Previous experience and proficiency in using computers, especially a document imaging system, preferred.

    Knowledge, Skills, and Ability

    § Must have good verbal, written, and computer communication skills, and ability to navigate the Internet.

    § Must demonstrate the ability to be detail-oriented and perform tasks at a high rate of accuracy.

    § Proficient with computers and keyboarding skills.

    § Must be able to type at or above the rate of 45 wpm.

    § Knowledge of Microsoft Word and Excel.

    § Ability to utilize all types of media: electronic health record, paper and microfilm is preferred.

    § Must successfully pass medical terminology test.

    § Strong organizational and solid clerical and time management skills; as well as the ability to handle multiple tasks simultaneously.

    § Understands and maintains the confidential nature of information handled and discussed.

    § Ability to apply judgment independently, and prioritize tasks.

    WORKING CONDITIONS:

    Environment:

    § Works in office setting, out of department storage areas and travel to patient care units and other Hospital departments.

    § Normal heat, light space, and safe working environment; typical of most office jobs.

    § Occasional exposure to one or more mildly unpleasant physical conditions.

    Physical Effort: ACTIVITY & STRENGTH : (SEDENTARY)

    Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Carry: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Push: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Pull: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Overall Strength Category: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

    Dictionary Of Occupational Titles

    Constant (C) 67-100% Workday

    Frequent (F) 34-66% Workday

    Occasional (O) 0-33% Workday

    Not Present (N)

    Activity - Job Demand

    Walk – Occasional

    Climb Stairs – Occasional

    Stoop – Occasional

    Kneel – Occasional

    Crouch – Occasional

    Reach (immediate) – Frequent

    Reach (overhead) – Occasional

    Handling – Frequent

    Fingering - Frequent

    Sitting – Frequent

    Standing – Occasional

    Push Cart - Occasional

    Pull Cart - Occasional

    INTERNAL/EXTERNAL RELATIONSHIPS:

    Internal:

    § Positive working relationship with departmental employees to work as a team to accomplish goals.

    § Ability to work as part of a team, to interact with other Departments, display cooperation and effective working relationships with others.

    § Hospital Staff of Nursing and Ancillary Departments.

    External - Ability to be courteous, tactful, and cooperative with all of the following :

    § Patients and their family members or other patient representatives.

    § Physicians, physician extenders, and Physician Office Staff.

    § Representatives of Government Agencies, including NYS Department of Health.

    § Review Agents of Payors.

    § Attorneys.

    § Insurance Company Representatives.

    § Vendor Representatives and Contract Employees.

    § Funeral Directors.

    § Other external HIM customers.

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