Health Outreach Aide
Public Health - Seattle & King County - Seattle, WA

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Under the delegation of a licensed health care provider, provides directly observed therapy (DOT) of TB medicines out in the community including homes, schools, public and private facilities to infectious and non-infectious patients. Duties include basic health teaching about TB and latent TB infection, observation of medication ingestion, documentation and close communication with other members of the TB care management team. Duties also include independent geographic navigation around all areas of King County and coordination of complex client demands and schedules.

This is a benefit eligible, full-time, Term Limited Temporary position that is open to all qualified applicants. This TLT position is currently projected to last until December 31, 2013.

Work Location: Downtown Seattle, Harborview Medical Center.

Work Schedule: Variable schedule Monday through Friday, 40 hours per week. This position is subject to the Fair Labor Standards Act and is overtime eligible.

Contact: If you have questions regarding this job announcement, please call Nic Horea, Human Resources Analyst at (206)263-8736 or at

Examples of Duties:
  • Efficiently travel and navigate a wide range of geographic territory within King County while conducting outreach duties.
  • Independently assess and maintain safety working in a variety of public and private settings including homeless encampments, shelters and street level encounters.
  • Provide basic health education to a diverse client population.
  • Utilize effective communication while developing trust and rapport with clients and coworkers.
  • Observe patients taking medication, and document all activities.
  • Serve as a timely liaison between clients and providers in communicating urgent and sensitive information.
  • Participate in sputum collection per program protocols as well as pick-up and delivery between community and clinic settings.
  • Maintain timely and complete documentation and tracking records.
  • Work collaboratively with Charge Nurse, Nurse Case Managers, Disease Investigators, Social Worker, Physicians and Outreach Staff in serving the diverse needs of the clientele in the TB Program.
  • Transport clients to clinic as needed and purchase and deliver groceries for patients who are in isolation.

    • Basic knowledge of TB and other communicable diseases.
    • Basic knowledge of interviewing techniques.
    • Experience with basic health information teaching.
    • Ability to navigate and sit for long periods while driving long distances.
    • Ability to ambulate and traverse stairs, walkways, hills and steep inclines.
    • Ability to purchase and deliver groceries.
    • Ability to follow established procedures and protocols.
    • Ability to maintain strict confidentiality at all times.
    • Requires coordination of complex client demands and schedules.
    • Requires aility to work a flexible schedule.
    • Requires comfort and willingness to work closely with clients with infectious tuberculosis and other communicable diseases including HIV and hepatitis.
    • Demonstrated ability to accurately document and maintain medical records.
    • Ability to transport patients from one location to another.
    • Ability to communicate effectively orally and in writing, and work with clients of diverse socio-economic and cultural backgrounds in a respectful, non judgemental, sensitive manner under varying levels of stress.
    • Demonstrated ability to work in a Windows environment and use Microsoft Office products to complete assigned tasks, including: Excel for spreadsheet maintenance, and Outlook to communicate with clients and staff and to maintain calendars.
    • Demonstrated ability to work independently and handle difficult interpersonal interctions with discretion and diplomacy.
    • Ability to work effectively with a client population of broad socio-economic, ethnic and linguistic diversity who require close monitoring and support.
    • Valid Washington State driver's license or the ability to obtain one at the time of hire. Must also have the ability to drive long distances.

    Desirable qualifications:
    • Bilingual (in Spanish, Vietnamese, Tagalog, Marshallese, Cantonese, Cambodian or Somali) and possess previous public health experience working with under-served populations.

      Supplemental Information:
      • This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to
      • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
      • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
      • Staff may be required to play a role as a first responder in the event of a Public Health emergency.
      • The Prevention Division limits the use of scented personal products in order to protect fragrance sensitive employees, adherence to this policy is a condition of employment.
      • The selected candidate must pass a thorough background investigation.
      • The selected candidate will be required to pass a pre-employment physical.
      • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law
      • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.


      This position is represented by PTE, Local 17. Union membership is required within 30 days.

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